Hilton Boston Back Bay

Hilton Boston Back Bay

Hilton Boston Back Bay Image
3 and 1/2 Star
Hotel Guest Rating: 8.5/10
40 Dalton Street
Boston, MA 02115

Hotel Guest Rating for Hilton Boston Back Bay in Boston

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Based on 360 reviews from guests who stayed at the
Hilton Boston Back Bay
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Hilton Boston Back Bay

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Xiaoxiao from New York, NY
October 31, 2015
Solo Traveler
10.0
Very new, very clean, best location!
Solo Traveler
Celeste from Westbrook, ME
March 7, 2015
Solo Traveler
10.0
The staff was awesome. Could not ask for anything better.
The only thing I would change is to update the bathrooms.
Solo Traveler
Verified Hotel Guest from Chicago, IL
October 29, 2014
Solo Traveler
7.0
The room was fresh, clean and comfortable.
The lobby, elevator and front desk had a slightly shabby feel. The "cafe" in the lobby had an extremely limited selection.

There seems to be a disconnect between hotel and catering staff. On checkout, when I inquired about a small discrepancy in my room service bill, the front desk staff attempted to resolve the situation, but had to call catering staff who said they would "research" the situation and email me their findings. This was not a large enough issue for me to waste more time on, but it left a bad last impression of my stay. The clerks at the Walgreen's across the street were much more authentically friendly. ...read more

Solo Traveler
Verified Hotel Guest from Houston, TX
May 31, 2014
Solo Traveler
4.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Chappaqua, NY
May 27, 2014
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Salem, OR
April 21, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Reviews of Hilton Boston Back Bay
(1 - 6 of 6 solo traveler reviews)
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