Hilton Boston Back Bay

Hilton Boston Back Bay

Hilton Boston Back Bay Image
3 and 1/2 Star
Hotel Guest Rating: 8.5/10
40 Dalton Street
Boston, MA 02115

Hotel Guest Rating for Hilton Boston Back Bay in Boston

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Based on 393 reviews from guests who stayed at the
Hilton Boston Back Bay
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Hilton Boston Back Bay

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Charleston, SC
June 20, 2016
Business Traveler
8.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Mamaroneck, NY
June 9, 2016
Business Traveler
10.0
The hotel was clean and quiet, and the staff were friendly and efficient. My room was much larger than I expected. It was a great experience.
Business Traveler
Althea from Phoenix, AZ
February 22, 2016
Business Traveler
7.0
Location
Our room had the heater on which we were not able to control. The temperature got up to 90 degrees at 3 AM we had to open window where it was snowing. Called for repair, no one showed up.
Business Traveler
Wing from Hong Kong, Hong Kong
February 7, 2016
Business Traveler
9.0

This guest did not leave comments about this hotel.

Business Traveler
William from Chapel Hill, NC
November 23, 2015
Business Traveler
9.0
great location, desk staff super friendly
charged $10 for drinking 25cent water
Business Traveler
Steve from Buffalo Grove, IL
October 26, 2015
Business Traveler
9.0
Great Location for my needs
Inappropriate room selection for my needs.
Business Traveler
Verified Hotel Guest from Baltimore, MD
May 1, 2015
Business Traveler
7.0
Great location, staff were very friendly and helpful
Couldn't control room temperature making it hard to sleep
Business Traveler
Verified Hotel Guest from Worcester, MA
February 26, 2015
Business Traveler
5.0
I felt like the hotel was very clean.
I didn't like that when I checked in at 3:30 I was told my room wasn't ready. The man at the desk was incredibly rude and I was very upset since I called Thursday to just check my room and check in time. I expected more customer service at the desk.
Business Traveler
John from Chester Springs, PA
January 22, 2015
Business Traveler
9.0
location and clean
the air in the room was too hot. it would not get cooler. did not go below 65
Business Traveler
Verified Hotel Guest from ¿¿ ¿¿¿¿, Israel
December 10, 2014
Business Traveler
10.0
Great Service. comfortable and spacious rooms. good location near the Hynes convention center.
not enough lighting at night. no central switch when exiting the room.
Reviews of Hilton Boston Back Bay
(1 - 10 of 12 business traveler reviews)
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