Hilton Albany

Hilton Albany in Albany

Hilton Albany

Hilton Albany Image
3 Star
Hotel Guest Rating: 8.0/10
40 Lodge Street
Albany, NY 12207

Hotel Guest Rating for Hilton Albany in Albany

# 15 of 41 hotels in Albany
Based on 126 reviews from guests who stayed at the
Hilton Albany
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Hilton Albany

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Sean from New York, NY
July 21, 2014
Family Traveling with Young Children
8.0
Nice, clean, good location.
The air conditioning was almost impossible to control. That was a big problem with a 1 year old that we were trying to keep comfortable. Continued...

... We ended up forgetting something in the room (a sleep sac for our baby). It is okay that it was never found but we had relatively poor service on the phone. When we asked who we should speak to about this lost item, we were told one person is in charge of the lost and found and that person also runs the Starbucks. That person never returned our calls. Besides that issue, the hotel was acceptable as a 3 star. ...read more

Family Traveling with Young Children
Verified Hotel Guest from Westfield, MA
May 6, 2014
Family Traveling with Young Children
9.0
Staff was very helpful. Excellent food available late. Shuttle bus.
Family Traveling with Young Children
Dion from Markham, Canada
August 11, 2013
Family Traveling with Young Children
9.0
Modern, clean hotel in a good area.
Nothing really, however, a draw in the washroom was broken. Also, the bed closest to the A/C got the full blast of the vent when it turned on. There was no way to deflect the air upward. Otherwise, the room was great.

Great hotel, better than last year with the reno.

Family Traveling with Young Children
Barbara from Groton, MA
April 27, 2013
Family Traveling with Young Children
6.0
We had the pool all to ourselves!
The food from Room Service was BAD!

Good place to stay if you need to be downtown. They are renovating the lobby area - so it is a mess right now!

Family Traveling with Young Children
Kimberly from Queens, NY
September 6, 2012
Family Traveling with Young Children
7.0
The room was clean and the beds were comfortable.
The pool was closed due to maintenance, we were looking forward to a swim.

The hotel itself and the room were pleasant. The room was very cool in temperature and had a good size mini fridge. We had a nice view of the capital building. The parking fee was nominal but it would be nice if they did not charge at all. The pool was closed with no information on when it will be reopened - that was a big disappointment.

Family Traveling with Young Children
Trung from Monreal, Canada
August 14, 2012
Family Traveling with Young Children
4.0
The tranquility of the hotel location
Room is not clean per the star rating and looks old.

First stop, got a room looked to be ok. Returning trip, ended up with a room that has things falling apart. Electrical covers are missing which are dangerous. Rusty in the bathroom

Reviews of Hilton Albany
(1 - 6 of 6 family with young children reviews)
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