Hilton Albany

Hilton Albany in Albany

Hilton Albany

Hilton Albany Image
3 Star
Hotel Guest Rating: 8.1/10
40 Lodge Street
Albany, NY 12207

Hotel Guest Rating for Hilton Albany in Albany

# 10 of 42 hotels in Albany
Based on 140 reviews from guests who stayed at the
Hilton Albany
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Hilton Albany

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Yesenia from Bronx, NY
October 2, 2014
Family Traveling with Young Children
10.0
The staff was amazing.. definitely an amazing stay!! I would highly recommend this hotel to family and friends
We had a handicap room (We didn't try to change it), which was odd because we have two small children, but other than that it was really a great hotel and the staff was amazing..

The restaurant was really good and the waiters (servers) were all attentive and courteous!! I have no complaints :-)

Family Traveling with Young Children
Sean from New York, NY
July 21, 2014
Family Traveling with Young Children
8.0
Nice, clean, good location.
The air conditioning was almost impossible to control. That was a big problem with a 1 year old that we were trying to keep comfortable. Continued...

... We ended up forgetting something in the room (a sleep sac for our baby). It is okay that it was never found but we had relatively poor service on the phone. When we asked who we should speak to about this lost item, we were told one person is in charge of the lost and found and that person also runs the Starbucks. That person never returned our calls. Besides that issue, the hotel was acceptable as a 3 star. ...read more

Family Traveling with Young Children
Verified Hotel Guest from Westfield, MA
May 6, 2014
Family Traveling with Young Children
9.0
Staff was very helpful. Excellent food available late. Shuttle bus.
Family Traveling with Young Children
Dion from Markham, Canada
August 11, 2013
Family Traveling with Young Children
9.0
Modern, clean hotel in a good area.
Nothing really, however, a draw in the washroom was broken. Also, the bed closest to the A/C got the full blast of the vent when it turned on. There was no way to deflect the air upward. Otherwise, the room was great.

Great hotel, better than last year with the reno.

Family Traveling with Young Children
Barbara from Groton, MA
April 27, 2013
Family Traveling with Young Children
6.0
We had the pool all to ourselves!
The food from Room Service was BAD!

Good place to stay if you need to be downtown. They are renovating the lobby area - so it is a mess right now!

Reviews of Hilton Albany
(1 - 5 of 5 family with young children reviews)
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