Hilton Albany

Hilton Albany in Albany

Hilton Albany

Hilton Albany Image
3 Star
Hotel Guest Rating: 8.0/10
40 Lodge Street
Albany, NY 12207

Hotel Guest Rating for Hilton Albany in Albany

# 15 of 41 hotels in Albany
Based on 125 reviews from guests who stayed at the
Hilton Albany
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Hilton Albany

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Gambrills, MD
September 5, 2013
Family Traveling with Teens
8.0
it was a very nice property
We did not like that we had to pay for parking. That defeated the purpose of using priceline

The hotel was nice, clean and in a good location

Couple
Verified Hotel Guest from Albany, NY
September 4, 2013
Couple
10.0
Great location, very friendly staff and great overall service. Nice bar downstairs and great atmosphere.
N/A

Can't say enough good things. Hotel was well kept, clean and promt service if asked. check in and check out was easy also.

Solo Traveler
Verified Hotel Guest from Pompano Beach, FL
September 2, 2013
Solo Traveler
9.0
Front desk staff helpfulness. Went above and beyond what was expected.
Verified Hotel Guest from Stowe, VT
August 19, 2013
Fantastic hotel accommodations and staff right in the heart of downtown Albany.

Fantastic hotel accommodations and staff right in the heart of downtown Albany.

Family Traveling with Young Children
Dion from Markham, Canada
August 11, 2013
Family Traveling with Young Children
9.0
Modern, clean hotel in a good area.
Nothing really, however, a draw in the washroom was broken. Also, the bed closest to the A/C got the full blast of the vent when it turned on. There was no way to deflect the air upward. Otherwise, the room was great.

Great hotel, better than last year with the reno.

Couple
Anna from Kansas City, MO
August 9, 2013
Couple
10.0
Everything. Food was. Great.
No

Great great hotel in historic Albany. Couldn't believe how many awesome historic buildings.

Senior Travelers
John from Budd Lake, NJ
August 9, 2013
Senior Travelers
10.0
The room was spacious, attractive, well-appointed, comfortable,and clean.
The breakfast buffet was unexciting and over-priced.

Staff and physical accomodations were excellent.

Couple
James from Saugerties, NY
July 31, 2013
Couple
3.0
Location,clean rm
bad directions to hotel,a/c not working well throughout hotel,in rm a/c unit made loud screeching noises from 430-6am on/off ~6sec intervals.called fr desk 534am no ans.mgmt said would comp rm if priceline agrees.wnt 2 concert 7/19 bridal gown fitting sat

needed good night sleep.paid for Hilton reputation.left hotel tired dissatisfied w/busy day ahead(my wife is maid of honor.hotel nevercontacted me back even after given all my contact info,2 emails,2promises to call back.yes yes yes to my face/ph,left several ph messages,no follow up)staff friendly but also complained of a/c. put box fan in bar area.in short hot july day,rented rm at Hilton for special nite out of town bkstge passes ,next day fitting Hilton dropped the ball getting the feeling they don't deliver,in future travel plans looking elsewhere, hope priceline recognizes this. ...read more

Couple
Dana from Astoria, NY
June 6, 2013
Couple
9.0
Such a change from the old Crown Plaza that it replaced. Gorgeous, spacious and modern.
Business Traveler
Joan from Port Washington, NY
June 3, 2013
Business Traveler
nice hotel, recenrlty rmodeled
some stagg were niot very helpful. for instance, the ice machine on my floor was broken. I called down to advise them of this, and asked if someone could deliver ice to my room. it was never delivered. this was around 6:30 in the evening
Reviews of Hilton Albany
(11 - 20 of 36 reviews)
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