Hilton Albany

Hilton Albany in Albany

Hilton Albany

Hilton Albany Image
3 Star
Hotel Guest Rating: 8.0/10
40 Lodge Street
Albany, NY 12207

Hotel Guest Rating for Hilton Albany in Albany

# 15 of 41 hotels in Albany
Based on 126 reviews from guests who stayed at the
Hilton Albany
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Hilton Albany

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Philadelphia, PA
July 23, 2014
Couple
9.0
Great location, nice bar area, nice room with a good view.
Cleaners knocked at 8AM.
Family Traveling with Young Children
Sean from New York, NY
July 21, 2014
Family Traveling with Young Children
8.0
Nice, clean, good location.
The air conditioning was almost impossible to control. That was a big problem with a 1 year old that we were trying to keep comfortable. Continued...

... We ended up forgetting something in the room (a sleep sac for our baby). It is okay that it was never found but we had relatively poor service on the phone. When we asked who we should speak to about this lost item, we were told one person is in charge of the lost and found and that person also runs the Starbucks. That person never returned our calls. Besides that issue, the hotel was acceptable as a 3 star. ...read more

Family Traveling with Teens
Verified Hotel Guest from Wildwood, MO
July 16, 2014
Family Traveling with Teens
9.0
Proximity to the capitol building. The inhouse restaurant was excellent value for money and the menu choices varied in price and taste.
Did not have a spa or salon.

Clean, comfortable hotel with friendly staff.

Solo Traveler
Marc from Philadelphia, PA
July 15, 2014
Solo Traveler
9.0
Clean, nice public spaces, including restaurant and bar. Friendly staff at front desk and at breakfast.
Limited late-night or early-morning food option in area near hotel.

Definitely met star expectations for quality.

Couple
Verified Hotel Guest from Rochester, NY
July 14, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Toronto, Canada
May 18, 2014
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Westfield, MA
May 6, 2014
Family Traveling with Young Children
9.0
Staff was very helpful. Excellent food available late. Shuttle bus.
Couple
Verified Hotel Guest from Coraopolis, PA
April 2, 2014
Couple
4.0
Surly, incompetent, unprofessional staff more befitting a cheap motel.
Yifan from Elmhurst, NY
March 1, 2014
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Braintree, MA
January 21, 2014
Couple
10.0
The events being held there were high end and very enjoyable, my girlfriend and myself went to a beer/wine/food tasting. The facilities were very clean and accessible and the staff overall was very polite and helpful (always a few bad eggs in the bunch).
One women at the desk did not have a very outgoing personality and was very cold when she had to inform hotel policy on certain matters and poor language from some of the cleaning staff heard in the hallways. Everyone else was extremely nice and helpful.

Amazing location. It is right in the middle of everything and even the view was awesome with a historical church right outside the window. The buffet was not amazing in terms of diversity but was fresh and tasted great. The bar-tending staff was friendly and all people on the floor seemed to helping wherever possible. I wish the TV was a little bigger and that it had some more advanced inputs so that I could hook up my computer to watch movies and Netflix or do work and I was hoping that the room would have a microwave. PRICELINE did an awesome job booking me and additional night at the rate I had for my first night. I saved a total of ~$xxx for the weekend! ...read more

Reviews of Hilton Albany
(1 - 10 of 37 reviews)
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