Heritage Inn La Mesa

Heritage Inn La Mesa in La Mesa

Heritage Inn La Mesa

Heritage Inn La Mesa Image
1 Star
Hotel Guest Rating: 5.4/10
7851 Fletcher Parkway
La Mesa, CA 91942

Hotel Guest Rating for Heritage Inn La Mesa in La Mesa

# 6 of 7 hotels in La Mesa
Based on 88 reviews from guests who stayed at the
Heritage Inn La Mesa
Overall Quality Score
user rating 5.4.0
5.4
Hotel Cleanliness
user rating 5.6.0
5.6
Hotel Staff
user rating 5.6.0
5.6
Location of Hotel
user rating 5.7.0
5.7
Hotel Dining
user rating 3.3.0
3.3
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Hotel Guest Reviews of the Heritage Inn La Mesa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Fullerton, CA
November 18, 2014
Solo Traveler
2.0
Absolutely Nothing - Total Ghetto Welfare hotel...
The outside presentation is nice... until you get inside the office - off the laundry room - 1 microwave .... in the laundry room ... really?? There are no amenities in the room except a mini-fridge- WiFi when it works I was told- worked ok for me.

Took me 25 mins to check in, there was only 1 person in front of me trying also to get checked in. The guy behind the counter was slow as a turtle, there was another woman who was in and out behind the counter but did not lift a finger to assist me or the other guy behind me or the other woman who waltzed in demanding a mgr so she could get a room for her friend and why are we getting rooms and her friend was told to wait 45 mins, she butts in front of me- 1 person behind the counter and no mgr at all to be found to assist at check-in or to kick that crazy woman with a really bad weave to the curb- Animals are allowed to stay there -pet hair and smell - No smoking means smoking outside the room sooooo for non-smokers like myself we have to walk thru the cloud of cig smoke and try not to breathe why trying to get the card to unlock the door to get inside the room ... the TV was going in and out on the color, getting dark and light, poor quality .... the bathtub is so thick with old soap scum that I took a plastic knife to scrap it to see what the filmy, yellow stuff was ... total dried, soap scum ... It is a welfare hotel .... I will go back to my normal place I stay or the Days Inn down the street ... It was scary, thug looking people loitering around ... never again will I stay there~ ...read more

Family Traveling with Young Children
Guadalupe from San Diego, CA
November 12, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Anthony from San Diego, CA
November 12, 2014
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Riverside, CA
October 29, 2014
Couple
7.0
The staff was very friendly.
They didn't have coffee available all hrs.people doing drugs and offering them.
Family Traveling with Young Children
Sherell from La Mesa, CA
October 8, 2014
Family Traveling with Young Children
3.0
Yes, The wireless internet was down the entire time we were there. The cable kept cutting in and out. Very outdated. When asking for more pillows guest service rep was rude along with checking in. He was rude and really short.

I thought it would've been a great hotel b/c of location. But it was very different then what I expected. Rooms were very outdated. Customer service was not all that great. Person who checked us in was really rude. Asked him what was going on with the wireless internet and he had a really rude response. Hotel and staff need some updating!

Couple
Christie from San Diego, CA
October 7, 2014
Couple
8.0
peaceful
no..check out was rushed

better than one star

Couple
Erica from San Diego, CA
September 17, 2014
Couple
10.0
The staff was pleasant enough but so monotone/expressionless.
Business Traveler
Vinz from Oxnard, CA
September 16, 2014
Business Traveler
3.0
close to freeway, gas station and convenient store
not enough security, the rooms are not clean, the fridge is not working, the air condition is not working, I have to move 3 times to different room, the bed need to be replace
Family Traveling with Young Children
William from Baldwin, LA
August 21, 2014
Family Traveling with Young Children
1.0
In view of the nightly rate, we were grievously disappointed. We witnessed illegal activities of all kinds in the parking lot and hotel. The linens and carpet were so old that no matter how diligent the staff was in cleaning them, they were disgusting.
Couple
Verified Hotel Guest from San Diego, CA
August 3, 2014
Couple
6.0
People hanging out in stairwells Stairs closed near room One guest smoking a joint right outside the room
Reviews of Heritage Inn La Mesa
(1 - 10 of 31 reviews)
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