Heldrich Hotel And Spa

Heldrich Hotel And Spa

Heldrich Hotel And Spa Image
4 Star
Hotel Guest Rating: 7.9/10
10 Livingston Avenue
New Brunswick, NJ 08901
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Hotel Guest Rating for Heldrich Hotel And Spa in New Brunswick

# 1 of 3 hotels in New Brunswick
Based on 162 reviews from guests who stayed at the
Heldrich Hotel And Spa
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Heldrich Hotel And Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Norfolk, VA
March 15, 2015
Business Traveler
9.0
Friendly Staff, Comfortable Beds, Great Location, Quick Room Service, Gym/Pool/Spa
No Free WiFi (including the Common Areas), Room was showing its age, Water Pressure in Shower was low
Business Traveler
Michael from Chicago, IL
March 1, 2015
Business Traveler
7.0
Situated at the heart of NB, this hotel is nicely positioned to give one access to NYC, Philly, and key NJ places. Within a few blocks from great restaurants. The hotel is clean, but it's decor and use of space is dated (early 21st century).
The staff is not supported by good upper level management. The staff can deliver great basic hospitality service, but they have little support in more challenging hospitality circumstances. The rooms in terms of amenities and setup was dated.

As mentioned above, the rooms offer zero ability to utilize furniture or charging ports/clocks for electronic compatibility. The room's decor and design are incompatible with the modern person. The same can be said about use of public commons. The room has so much space, enough to accommodate a couch. Why didn't you give me one? The use of furniture did not complement the space. It's like the Helfrich ran out of budget on furniture. Add a plant? They need a concierge, local dining is key to enhancing the hotel. There is great synonyity, why can't the Helfrich understand this? ...read more

Couple
Verified Hotel Guest from Bedford Hills, NY
December 23, 2014
Couple
9.0
Great location
Only expensive private parkingavailable
Couple
Verified Hotel Guest from Queensbury, NY
August 21, 2014
Couple
8.0
Excellent and beautiful facility
Didn't have the room reserved (king bed) available upon check-in, and switcptched us to two double beds. Nice enough but not what we reserved and less comfortable sleeping.
Couple
Verified Hotel Guest from Morristown, NJ
August 20, 2014
Couple
4.0
Right across from the theater, but besides that, it is worth 3 stars and not worth it.
No parking, just public lot that cost total of $28 for one night 2 cars. Many other hotel options with parking in area. Room had wallpaper peeling and lights broken. Room service also cost $34 for 2 eggs and pancakes (An order which they got wrong).

I would consider it a 3 star, not 4. Parking is additional. Room had wallpaper peeling and lights didn't work. Only advantage is it is across the street from the theater. Room service was higher than a premium and they got my order wrong. There are many other better hotel options in the area.

Couple
Verified Hotel Guest from Staten Island, NY
August 18, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Michael from Trenton, NJ
July 17, 2014
Couple
10.0
Location was close town and to RWJ Hospital
No

Very spacious in the center of the downtown are. Reminds me if an old Vegas style hotel.

Solo Traveler
Verified Hotel Guest from Ewing, NJ
July 16, 2014
Solo Traveler
8.0
staff was friendly and the room was well appointed.
The Sunday Church service was too loud for guests and it made eating breakfast impossible due to the noise.
Family Traveling with Young Children
Verified Hotel Guest from San Antonio, TX
July 10, 2014
Family Traveling with Young Children
8.0
No self parking on the premises.

The indoor pool was not well maintained. The water appeared to be dirty.

Jerett from Brooklyn, NY
July 7, 2014
10.0

This guest did not leave comments about this hotel.

Reviews of Heldrich Hotel And Spa
(1 - 10 of 37 reviews)
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