Holiday Inn Hartford Downtown Area

Holiday Inn Hartford Downtown Area in East Hartford

Holiday Inn Hartford Downtown Area

Holiday Inn Hartford Downtown Area Image
3 Star
Hotel Guest Rating: 7.2/10
100 East River Drive
East Hartford, CT 06108

Hotel Guest Rating for Holiday Inn Hartford Downtown Area in East Hartford

# 2 of 5 hotels in East Hartford
Based on 137 reviews from guests who stayed at the
Holiday Inn Hartford Downtown Area
Overall Quality Score
user rating 7.2.0
7.2
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 6.1.0
6.1
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Hotel Guest Reviews of the Holiday Inn Hartford Downtown Area

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Kimberly from Hooksett, NH
February 22, 2015
Couple
8.0
Nice hotel, friendly staff, clean with nice ammenities.
Business Traveler
Thomas from Bowdoin, ME
February 21, 2015
Business Traveler
8.0

This guest did not leave comments about this hotel.

Solo Traveler
Richard from Framingham, MA
February 18, 2015
Solo Traveler
6.0
There was an unpleasant smell to the room. Not sure if was smoking or musty.
Family Traveling with Young Children
Verified Hotel Guest from Darien, CT
February 10, 2015
Family Traveling with Young Children
3.0
Pool, breakfast, front desk staff was friendly
Dinner restaurant staff was completely inattentive. Waitress never came back after bringing food. Had to get up to get a water refill after waiting with an empty glass for 10 minutes.Other guests were extremely noisy. Had to call and complain at 1:30am
Business Traveler
Verified Hotel Guest from Washington, NJ
January 24, 2015
Business Traveler
4.0
First room smelled like cat pee. Switched room. Somewhat better. Not the quality I expected from Holiday Inn
Couple
Verified Hotel Guest from Bloomfield, CT
January 21, 2015
Couple
6.0
Location was great and convenient
The room smelled so bad and the linen had stains and seemed really old
Couple
Verified Hotel Guest from North Haven, CT
January 2, 2015
Couple
7.0
nice clean room friendly staff
been here a few times "bartender called off" seems to be pretty popular cook covering closing bar early got back at 950 figured grab a drink he already closed up they said open til 10 that night cause of no bartender. no shuttle on the weekend at all
Couple
Verified Hotel Guest from Boston, MA
December 29, 2014
Couple
8.0
Best part about hotel is the location to all major highways in hartford. Was very convenient for driving around during the holidays.
The downside is that the hotel isn't near any stores or restaurants but If you are driving everywhere then it's great.
Solo Traveler
Verified Hotel Guest from South Windsor, CT
December 23, 2014
Solo Traveler
5.0
Rooms are refinished since Holiday Inn took over this hotel, but some things still need attention. King bed comfort was average, but huge fluffy pillows were great. Rooms on front side of hotel have nice view of Hartford. Check in was very fast.
Elevators wiggle and rattle. Front revolving door doesn't behave consistently. Water in the room gets scalding and I nearly burned myself. Person at counter suggested I didn't know how to operate a faucet!!! There was only 1 trash can in the room.
Business Traveler
Verified Hotel Guest from Brownsburg, IN
November 24, 2014
Business Traveler
9.0
The room was clean and acceptable.
There was alot of noise coming from the hallway at around 12:30 am to 1:00 am. I assume it was other hotel guests yelling and slamming the doors.
Reviews of Holiday Inn Hartford Downtown Area
(1 - 10 of 76 reviews)
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