Hapuna Beach Prince Hotel

Hapuna Beach Prince Hotel in Kamuela

Hapuna Beach Prince Hotel

Hapuna Beach Prince Hotel Image
4 Star
Hotel Guest Rating: 8.4/10
62-100 Kaunaoa Drive
Kamuela, HI 96744

Hotel Guest Rating for Hapuna Beach Prince Hotel in Kamuela

# 2 of 14 hotels in Kamuela
Based on 129 reviews from guests who stayed at the
Hapuna Beach Prince Hotel
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Hapuna Beach Prince Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Ocean View, HI
September 6, 2014
Family Traveling with Young Children
9.0
Luxurios Prime beach location. Loves the chairs ad umbrellas provided right on the beach.
Pool and jacuzzi close at sunset. Poolside restaurant closed for dinner on Sunday and Monday when we happened to be there, we had to leave and drive somewhere to eat.

Very nice, picture perfect setting.

Couple
David from El Dorado Hills, CA
August 30, 2014
Couple
9.0
Beach, view, location. Friendly staff but front desk need supervision and training.
Front desk staff did not seem knowledge on how to use computer Gave wrong info when we extended stay (was resolved) charged incorrectly for mailing (yet to be resolved) . Front desk a mess can be long waits.

Perfect location- best beach on island of Hawaii in all fairness they had new computer system which was a problem for them. We're unable to itemize room charges . Somehow lost credit card info swiped on arrival . Over all al but one problem resolved . Was quoted rate for extended stay. When booked was different (higher rate) they did resolve and given lower rate. If $76.00 error in mailing resolved. Would rate higher. But no one seems to know what to do. ...read more

Ingrid from Cotuit, MA
August 29, 2014
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Gangnam-Gu, Republic Of Korea
August 25, 2014
Family Traveling with Young Children
10.0
the room, facility, pool and beach
The morning buffet was too crowded and the staff there was not so kind to explain how long do we have to wait.

Overall, the hotel was good, meeting our expectation.

Couple
Eric from Haleiwa, HI
August 21, 2014
Couple
7.0
Nice beach
Toliet leaked & maid didn't make bed after changing sheets.
Family Traveling with Young Children
Verified Hotel Guest from Kaneohe, HI
August 21, 2014
Family Traveling with Young Children
9.0
Staff was very friendly and helpful.
None.

Very nice bathroom amenities. Drying rack outside for wet items is very convenient.

Family Traveling with Teens
Paul from Branford, CT
August 21, 2014
Family Traveling with Teens
10.0
everything overall
nothing

very happy and satisfied with hotel and staff

Family Traveling with Young Children
Verified Hotel Guest from Honokaa, HI
August 20, 2014
Family Traveling with Young Children
10.0
Clean, exotic and excellent. We stayed by the pool for two days. Cabanas are awesome!
None

Loved it!

Couple
Shawna from Waianae, HI
August 7, 2014
Couple
10.0
This is by far the best location on the Big Island!
Nope. All was perfect.

Incredible property with breath-taking views and a stellar staff.

Verified Hotel Guest from Hilo, HI
August 5, 2014
10.0

This guest did not leave comments about this hotel.

Reviews of Hapuna Beach Prince Hotel
(1 - 10 of 63 reviews)
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