Hotels in West Springfield

Hampton Inn West Springfield

Hampton Inn West Springfield

Hampton Inn West Springfield Image
2 and 1/2 Star
Hotel Guest Rating: 9.0/10
1011 Riverdale Street
West Springfield, MA 01089

Hotel Guest Rating for Hampton Inn West Springfield in West Springfield

# 13 of 14 hotels in West Springfield
Based on 13 reviews from guests who stayed at the
Hampton Inn West Springfield
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.6.0
9.6
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 9.0.0
9.0
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Hotel Guest Reviews of the Hampton Inn West Springfield

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Waltham, MA
December 29, 2013
Couple
10.0
The room was cozy and tastefully decorated with a nice bed and bathroom.
Business Traveler
Elba from San Antonio, TX
October 11, 2012
Business Traveler
10.0
The cleanliness and amenities in the room and the variety of foods for breakfast.

This is an excellent hotel if you're looking for an economical, clean, family or business hotel with a great breakfast. The breakfast is excellent with a wide variety of hot foods, breads, fresh fruits and beverages, and a clean comfortable dinning area.

Couple
Su from New York, NY
September 5, 2012
Couple
8.0
The duvet cover is laundered before every guest.
No view.
Couple
Joe from Cambridge, MA
August 23, 2012
Couple
8.0
Very understanding and helpful staff.
Room felt crowded by furniture.
Group Traveler
Lewis from Wolf Creek, OR
December 8, 2011
Group Traveler
10.0
Great location with clean well appointed rooms and an excellent staff.
A little pricey for the area. Cut the rate and increase the booking by 30%.

The hotel is well maintained and the rooms clean and furnished nicely. The staff is very friendly and eager to make your stay as enjoyable as possible.The complimentary breakfast is one of the best I have enjoyed. Well prepared hot food with two assistants to make sure everything was first rate made all the difference. A definite cut above the rest. The hotel made me a believer that Hampton Inn is the preferred place to stay! ...read more

Couple
Mark from Schenectady, NY
September 5, 2011
Couple
9.0
Friendly professional staff; clean comfortable room and lobby area; free continental breakfast was delicious; near good restaurants (Cabrera's).
Location - a little out of the way.

We had a very nice stay. The room was clean. The beds comfortable. No noise. All of the hotel staff we met were extremely friendly, helpful and professional, especially the desk clerk. They had the best continental breakfast I've ever enjoyed at a hotel--delicious food, plentiful choices, great coffee--all complimentary. All in all, this was a great deal. You really can't go wrong. ...read more

Family Traveling with Teens
Ann from Johnstown, NY
April 27, 2011
Family Traveling with Teens
6.0
I reserved a room with two double beds, but I got a room with a king bed. Very difficult with 4 people.
Solo Traveler
Dolores from East Sandwich, MA
March 29, 2011
Solo Traveler
10.0
Clean, comfortable, quiet, great service, yummy breakfast.
Reviews of Hampton Inn West Springfield
(1 - 8 of 8 reviews)
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