Hampton Inn Utica

Hampton Inn Utica

Hampton Inn Utica Image
2 and 1/2 Star
Hotel Guest Rating: 8.8/10
172-180 North Genesee Street
Utica, NY 13501

Hotel Guest Rating for Hampton Inn Utica in Utica

# 1 of 11 hotels in Utica
Based on 23 reviews from guests who stayed at the
Hampton Inn Utica
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.5.0
9.5
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 9.7.0
9.7
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Hotel Guest Reviews of the Hampton Inn Utica

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Rachael from Vernon, NY
February 16, 2016
Couple
8.0
The rooms were adequately clean and the staff was efficient and friendly. The jetted tub was nice and the size of the room was extremely favorable.
The only thing that slightly sullied our experience was that a ton of kids under 10yo were running up and down the halls. We wished they were better supervised as they were very loud and distracting. Not really the hotel's fault though.
Couple
Verified Hotel Guest from Boonville, NY
February 16, 2016
Couple
6.0
The Staff, they were absolutely wonderful! Very kind and professional.
Unfortunately there were two youth hockey teams there and the noise level was out of control. The children kept slamming the room doors and running around keeping us awake. These teams should have been put all on the same floor away from other customers.
Family Traveling with Teens
Jennifer from Greensburgh, PA
August 18, 2015
Family Traveling with Teens
10.0
Very friendly staff and location.
Couple
Verified Hotel Guest from Brookfield, NY
April 15, 2015
Couple
10.0
The cleanliness!
Group Traveler
Verified Hotel Guest from Kendall, NY
September 14, 2014
Group Traveler
10.0
The Hampton always provide clean, comfortable rooms and good service. The breakfast is always welcome.
Family Traveling with Teens
Verified Hotel Guest from Chapel Hill, NC
August 9, 2014
Family Traveling with Teens
5.0
clean
We arrived for breakfast at 9:00, The bacon and the oatmeal were gone and the only yogurt left was rasberry. The staff was kind enough to cook more oatmeal.
Family Traveling with Young Children
Sherry from Grand Island, NY
August 6, 2014
Family Traveling with Young Children
9.0
The hotel is positioned close to gas stations and restaurants. many within walking distance. The staff was outstanding and went out of their way to may us feel welcome. # times in out 2 night stay the staff made gift bags for my children with trinkets
There was an electrically issue and AC and elevators stopped working for a day. It was quickly resolved and staff were very kind and accommodating finding solutions.

Would HIGHLY recommend the hotel for staff, cleanliness and location.

Couple
Katherine from Baltimore, MD
July 30, 2014
Couple
8.0
The complimentary breakfast was amazing!!
The beds were a little hard, but that is a matter of preference.

Everything was great and easy to access. The staff was very helpful and cheerful when we needed to speak with them.

Family Traveling with Young Children
Michele from Lancaster, NY
January 27, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from South Portland, ME
July 23, 2013
Family Traveling with Young Children
7.0
Very disorganized in the morning around the breakfast. Running out of food and coffee and staff seemed overwhelmed.
Reviews of Hampton Inn Utica
(1 - 10 of 10 reviews)
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