Hacienda Del Caribe

Hacienda Del Caribe in Riviera Maya

Hacienda Del Caribe

Hacienda Del Caribe Image
2 Star
Hotel Guest Rating: 8.1/10
Calle 2 Norte Entre 5Ta Y 10Ma Avenida
Playa Del Carmen 77710

Hotel Guest Rating for Hacienda Del Caribe in Riviera Maya

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Based on 36 reviews from guests who stayed at the
Hacienda Del Caribe
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 9.3.0
9.3
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Hotel Guest Reviews of the Hacienda Del Caribe

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Oneonta, AL
August 8, 2014
Group Traveler
3.0
location and price
they had no parking ended up parking at their other hotel 4 blocks away and streets were torn up so was a hassle. Also had to change rooms due to no hot water. and middle of night the power was off, no air. they said power failure

i believe they cut the power at night to save money because of the timing of it and no storms around.

Couple
Margaret from Hallowell, ME
February 25, 2014
Couple
10.0
Amazing location, beautiful rooms and furnishings, polite and friendly staff, very secure.
Solo Traveler
Verified Hotel Guest from New City, NY
January 5, 2014
Solo Traveler
5.0
Location
The bed was not too comfortable; weak cable connection made constant, thick lines across the tv screen; wifi signal very weak with only one modem behind the concierge desk for the entire hotel; room safe was not functional: some electrical wires exposed.

When I got there they had no record of my reservation. It took me over 3 hours to straighten things out with the Priceline subcontractor (despite the necessary documentation I presented) who never notified the hotel of my reservation.

Erric from Boston, MA
January 14, 2012

The hotel did not honor reservation we went elsewhere.

Reviews of Hacienda Del Caribe
(1 - 4 of 4 reviews)
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