Grand Plaza Hotel Downtown Toledo

Grand Plaza Hotel Downtown Toledo

Grand Plaza Hotel Downtown Toledo Image
3 and 1/2 Star
Hotel Guest Rating: 6.9/10
444 North Summit Street
Toledo, OH 43604

Hotel Guest Rating for Grand Plaza Hotel Downtown Toledo in Toledo

# 4 of 15 hotels in Toledo
Based on 328 reviews from guests who stayed at the
Grand Plaza Hotel Downtown Toledo
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 7.7.0
7.7
Hotel Staff
user rating 7.2.0
7.2
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 7.1.0
7.1
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Hotel Guest Reviews of the Grand Plaza Hotel Downtown Toledo

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Mansfield, OH
April 28, 2015
Couple
3.0
Cute, clean room.
No one could control the kids running in the hallway and stairwell. We got very little sleep. Also we could not access our car from the parking garage. It was to unlock its doors at 6am but it did not! We were late for our event....and very TIRED.
Couple
Phillip from Silverwood, MI
April 27, 2015
Couple
2.0
Phone did not work, lights in room were brunt out, kids plays all over hotel in halls, kids in pool were crazy I complained about both and nothing was done
Couple
Verified Hotel Guest from Kalamazoo, MI
April 22, 2015
Couple
7.0
Had a VERY nice large corner room with great views.
No information about hotel/area in room. Towels not of highest quality. Toilet paper very difficult to reach. Two reasonably comfortable chairs, but no lights by them.
Family Traveling with Young Children
Scott from Flint, MI
April 14, 2015
Family Traveling with Young Children
5.0
Nice location and clean facilities.
Many of the room features did not work. Both bath fans were inoperable and made for steamy room after quick showers. Coffee maker didn't work. Beds were very uncomfortable! and left us waking up sore all over. Heat control did not work.
Family Traveling with Young Children
John from Shelby, NE
April 14, 2015
Family Traveling with Young Children
3.0
The river to walk by
They charged multiple times for no reason on debit card
Business Traveler
Verified Hotel Guest from Berkley, MI
April 14, 2015
Business Traveler
2.0
rooms were nice
staff was an issue. issues at check-in and staff wasnt very helpful and a little rude.not a lot of eating options in walking distance. hotel had awful buffet. terrible service
Couple
Verified Hotel Guest from Royal Oak, MI
March 24, 2015
Couple
8.0
A warm pool. Breakfast and parking should have been included.
Pool was icy cold
Business Traveler
Verified Hotel Guest from Plymouth, MI
March 16, 2015
Business Traveler
9.0
The pool was very warm. The room was very nice, the bed comfortable, but it had those icky half-pillows many hotels are now using.
To get to the pool and exercise area you had to walk through/past the bar/restaurant. The pool was smaller than the photos indicated.
Business Traveler
Verified Hotel Guest from Wooster, OH
March 14, 2015
Business Traveler
6.0
Very friendly staff and fast service. Riverside in the summer should be nice. Very good view from the fitness room. Room and hotel seemed updated well overall.
Fitness room did not have a single treadmill.A chair in my room had a broken leg and the remote control had low batteries that kept if from working properly. no self-parking on site. Valet only.Downtown was totally dead.The bathroom was very dark
Business Traveler
Lorraine from Las Vegas, NV
March 13, 2015
Business Traveler
8.0
The location
It is in need of updating.

The hotel isn't affiliated with a national chain as it has been in the past The current owners really need to invest in updating the hotel.

Reviews of Grand Plaza Hotel Downtown Toledo
(1 - 10 of 111 reviews)
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