Hotels in Hollywood

Grand Palms Resort

Grand Palms Resort

Grand Palms Resort Image
2 Star
Hotel Guest Rating: 5.0/10
110 Grand Palms Drive
Pembroke Pines, FL 33027

Hotel Guest Rating for Grand Palms Resort in Hollywood

# 19 of 65 hotels in Hollywood
Based on 48 reviews from guests who stayed at the
Grand Palms Resort
Overall Quality Score
user rating 5.0.0
5.0
Hotel Cleanliness
user rating 5.1.0
5.1
Hotel Staff
user rating 6.6.0
6.6
Location of Hotel
user rating 7.5.0
7.5
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Grand Palms Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Michelle from Port Charlotte, FL
March 25, 2014
Business Traveler
1.0
Location
There was a huge roach in the room. A transformer blew and power outage from 1-5 a.m. and nothing from management. No apology, no offer to compensate in any way. I called the front desk and the gentleman said, "I don't have power, either." That was it.

The continental breakfast area was a mess. It wasn't worth the high money I paid at all. The sockets in the room were falling apart.

Business Traveler
Verified Hotel Guest from Powder Springs, GA
February 25, 2014
Business Traveler
6.0
Nice setting, dated rooms, not up to star rating I thought.
Business Traveler
Verified Hotel Guest from Pembroke Pines, FL
February 24, 2014
Business Traveler
5.0
the staff was very friendly.
This place need remodeling very bad for the price we paid. The rook was very gross. The carpet was dirty, the beds sagged, the toilet had rings, the AC rattled (noisy), walls are dirty, and the TV hummed while it was on.

We stayed in room 200. If a hotel is going to charge over $100.00 a night for a room, it should look very clean and have a nice presentation about it, especially the bathroom. There should never be a ring in the toilet, no splashes of dirt on the walls, not dirt in the doorway, the carpet and everything about the room was not good. We had to go up and down the stairs 3 times to get the key to work in the door. As we walked up the stairs to the second floor, guest should never see cups and window sealer caulking dispensers thrown up on the roof top. The golfing area was fine, nice parking, the employees were great and so forth. The rooms for the price was a joke. We could have stayed at the Motel 6 and had a nicer looking and more comfortable room. ...read more

Business Traveler
Robert from Longwood, FL
January 13, 2014
Business Traveler
4.0
Location
Long distance to walk to room from car. Electrical outlets in room few and hard to find.
Business Traveler
Verified Hotel Guest from Land O Lakes, FL
December 9, 2013
Business Traveler
1.0
Location
The room was extremely dated. The TV service was not working for the first two days, then there were only 5 channels once they informed us it had been fixed. The "free" breakfast was actually just ceral and juice.

The hotel is in desperate need of service and remodeling. I would not stay here again.

Business Traveler
Lillian from Buffalo, NY
May 5, 2013
Business Traveler
4.0
The location was great, and staff were very good.
The cleanliness in the room had a few issues. The rugs are totally disgusting. I was not able to take make sandals off because my feet would get very dirty from the rugs. Also, seems to be they have to fumigate, we found three earthworms in the room.

This hotel is at a great location, but as for as cleanliness, it is not the best. Rugs are dirty and found three earthworms in the room.

Reviews of Grand Palms Resort
(1 - 6 of 6 business traveler reviews)
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