Grand Hyatt New York

Grand Hyatt New York in New York City

Grand Hyatt New York

Grand Hyatt New York Image
4 Star
Hotel Guest Rating: 8.5/10
109 East 42Nd Street
New York, NY 10017

Hotel Guest Rating for Grand Hyatt New York in New York City

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Based on 770 reviews from guests who stayed at the
Grand Hyatt New York
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Grand Hyatt New York

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Cleveland, OH
September 16, 2014
Business Traveler
9.0
Quality of the room and location.
Extra charges for internet and baggage storage
Couple
Aminata from Schertz, TX
September 16, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Andrew from Shirley, NY
September 15, 2014
Couple
10.0
The people that worked there were amazing.
Parking was $65.00

Nice hotel very clean and updated. Right next to grand central terminal.

Couple
Verified Hotel Guest from Phila, PA
September 15, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Portland, OR
September 4, 2014
Family Traveling with Young Children
10.0
Very clean, front desk staff very friendly.
The elevators were tremendously a very long wait - it took us a half hour to get down 26 flights. My husband ran down and beat us by 7-10 minutes.
Senior Travelers
Verified Hotel Guest from Wappingers Falls, NY
September 3, 2014
Senior Travelers
9.0

This guest did not leave comments about this hotel.

Business Traveler
Seamus from Ardsley, NY
September 2, 2014
Business Traveler
8.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Chicago, IL
August 30, 2014
Business Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Walland, TN
August 30, 2014
Couple
10.0
We have used this hotel for the Us Open for several years. Convenience is the main thing.
Everything was OK. The only problem was the elevators get very busy but it could happen in any hotel.

It was the US Open (tennis) and the hotel puts you on a nice mood even if you have a long way to the Open.

Business Traveler
Verified Hotel Guest from St. Louis, MO
August 30, 2014
Business Traveler
4.0
Available...
The staff need to be more professional and be more attentive. The management needs to rethink about how and where the hotel stands.. The atmostphare of the hotel seemed very much like a "flee market" ...

The door people didn't seem to know what their jobs, the counter staff weren't very courteous, the room needs reconfiguration. There was zero "care"... : VERY impersonal.

Reviews of Grand Hyatt New York
(1 - 10 of 201 reviews)
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