Grand Hyatt Atlanta

Grand Hyatt Atlanta in Atlanta

Grand Hyatt Atlanta

Grand Hyatt Atlanta Image
4 Star
Hotel Guest Rating: 8.9/10
3300 Peachtree Road
Atlanta, GA 30305

Hotel Guest Rating for Grand Hyatt Atlanta in Atlanta

# 13 of 209 hotels in Atlanta
Based on 731 reviews from guests who stayed at the
Grand Hyatt Atlanta
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Grand Hyatt Atlanta

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Dothan, AL
May 18, 2014
Group Traveler
7.0

This guest did not leave comments about this hotel.

Group Traveler
Nathan from Martinez, GA
March 25, 2014
Group Traveler
10.0

This guest did not leave comments about this hotel.

Group Traveler
Paula from Albany, GA
March 25, 2014
Group Traveler
9.0
Room was hot. The lounge serves very small serving of wine for what they cost.
Group Traveler
Verified Hotel Guest from Saint Louis, MO
March 18, 2014
Group Traveler
9.0

This guest did not leave comments about this hotel.

Group Traveler
Angie from Odum, GA
February 27, 2014
Group Traveler
9.0
The girls at the desk. They were so friendly and went out of theri way to be helpful.
no

When we booked our room on Priceline we were not guaranteed a double room. And sure enough, when we arrived we were booked in a KIng. There were 4 of us there for a girls' weekend and a King was not going to do. We figured we would have to book another room. However, the girl at the desk ( I so wish I could remember her name!) was fantastic. SHe was able to upgrade us to a suite for a reasonable price . So we had plenty of room and a king bed and a queen sofa sleeper. It was all very nice! ...read more

Group Traveler
Rebecca from Woodstock, GA
January 21, 2014
Group Traveler
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from New York, NY
January 14, 2014
Group Traveler
10.0
great room, friendly staff. great experience overall!
Group Traveler
Jamie from Cobbtown, GA
January 13, 2014
Group Traveler
10.0
Front desk staff were top of the line. Very friendly and more than willing to help in any way.
Uncomfortable beds. Very firm.

Great Location, very clean and very friendly staff.

Group Traveler
Verified Hotel Guest from Forsyth, GA
January 6, 2014
Group Traveler
10.0
The hotel was perfect and the Priceline deal allowed us to make the trip.
Not at all.
Group Traveler
Glenn from Tifton, GA
December 22, 2013
Group Traveler
3.0
The lobby and common areas were very nice. The staff were really helpful and friendly.
I booked two rooms, and we found a bed bug in one of the rooms. When we went to turn the cover back to see if there were anymore, the bed was filthy. There were hairs of all kinds (including pubic) under the mattress pad. We were literally horrified.

I have stayed at a lot of hotels over the years, and this is the first time I have been horrified when staying at a four star hotel. The sheets, pillowcases, towels, and washcloths all smelled like mildew. I put Febreze on them and did not call to tell them, because everything smelled that way. I figured they must have some type of laundry issue. After finding the bed bug, I was almost in tears. By the time the girl found the bed bug and killed it, she has been bitten like five times already. When we called down and told the management what was going on, they never apologized or sympathized with what was going on. They just brought us a room key to another room. If it had not been so late at night (it was around 12:30 a.m.) I would have driven home right then. The only reason we did not leave right away is I was scared of falling asleep at the wheel on the trip home. This was supposed to be a wonderful trip for my daughter who is getting married to pick out a wedding dress. I just hate it so bad that the trip was marred with the condition of the hotel room. ...read more

Reviews of Grand Hyatt Atlanta
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