Grand Gateway Hotel

Grand Gateway Hotel in Rapid City

Grand Gateway Hotel

Grand Gateway Hotel Image
3 Star
Hotel Guest Rating: 7.5/10
1721 North Lacrosse Street
Rapid City, SD 57701

Hotel Guest Rating for Grand Gateway Hotel in Rapid City

# 10 of 39 hotels in Rapid City
Based on 350 reviews from guests who stayed at the
Grand Gateway Hotel
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 7.6.0
7.6
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Grand Gateway Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Dave from Firth, NE
October 11, 2014
10.0
nice place for the money very cleai would stay ther again dave
staff was not very helpfull
Family Traveling with Young Children
Verified Hotel Guest from Harrisburg, SD
October 8, 2014
Family Traveling with Young Children
3.0
the hotel is in desperate need of upgrading the rooms! especially the TV, they had a 19" tube tv
Family Traveling with Young Children
Joseph from Fairbanks, AK
October 8, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Tucson, AZ
October 7, 2014
Couple
6.0
Indoor pool

The hotel was clean and the décor was dated. It was very clean and comfortable.

Couple
Walter from Fremont, IA
October 3, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Senior Travelers
Verified Hotel Guest from Lenexa, KS
September 30, 2014
Senior Travelers
9.0
Location
carpet in front of bathroom sink was torn and needs replaced or fixed
Verified Hotel Guest from Houston, TX
September 28, 2014
9.0
The hotel was advertised correctly. Unfortunately the refrigerator was not working when we got there but they changed it out immediately. Good Service.

the restaurant next door had good food but was out of quite a few things we ask for.

Business Traveler
Priscilla from Simi Valley, CA
September 24, 2014
Business Traveler
8.0
Excellent location to most everything.
My room smelled of smoke and there was no other room I could be moved to. So I had to open the window on a very hot day, which is not good for the air conditioning system. Coffee in the foyer was empty most of the time or old.

A couple of front desk staff were on the unfriendly side and sat in the back room not noticing there was someone waiting at the desk. Most staff were very customer service oriented

Couple
Verified Hotel Guest from Nehalem, OR
September 15, 2014
Couple
7.0
Location and price.

Older hotel, but liked the character of it.

Couple
Verified Hotel Guest from Sandy, UT
September 15, 2014
Couple
10.0
Clean and Spacious. Great for the $$.
The staff never smiles.
Reviews of Grand Gateway Hotel
(1 - 10 of 200 reviews)
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