Grand Gateway Hotel

Grand Gateway Hotel in Rapid City

Grand Gateway Hotel

Grand Gateway Hotel Image
3 Star
Hotel Guest Rating: 7.5/10
1721 North Lacrosse Street
Rapid City, SD 57701

Hotel Guest Rating for Grand Gateway Hotel in Rapid City

# 12 of 39 hotels in Rapid City
Based on 378 reviews from guests who stayed at the
Grand Gateway Hotel
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Grand Gateway Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Witten, SD
January 12, 2015
Couple
9.0
Quiet clean rooms nice location. Staff was so friendly and helpful.
Everything was great.
Couple
Verified Hotel Guest from Killdeer, ND
January 11, 2015
Couple
5.0
It was inexpensive. Staff was very friendly.
No continental breakfast. Very outdated. Doors seemed very insecure.
Solo Traveler
Jeffrey from Oak Harbor, WA
January 11, 2015
Solo Traveler
10.0
Front desk was very pleasant. Price was great. Great place to stay.
Family Traveling with Young Children
Denny from Selfridge, ND
January 7, 2015
Family Traveling with Young Children
9.0
The pool has a large waterslide and a large COMFORTABLE sitting area. The rooms are large, with refridgerators and microwaves. There is a fitness room with two treadmills, a tv, a bench and freeweights with mostly missing weights.
The front desk staff never has a reason to be anything but courteous to guests - we never inconvenienced the front desk staff, but we should have been better treated. The manager should find a way to regularly remind the older front desk staff.

The Grand Gateway is basically a solid hotel. An on-site restaurant, a lounge with karaoke and arguably the best Rapid City hotel pool outside Watiki - warm water can't be beat. The hotel receives a lot of business, and it is due for an upgrade. The decor is primarily older, chairs, coffee tables, front desk receiving area, as are the blankets. The hotel would greatly benefit from going more modern. The older decor can make it appear dirty, not elegant. But the older decor does make it seem dark in the entire hotel. There is not a brightly lit area in the entire hotel, except for perhaps the manager's and front desk offices. ...read more

Family Traveling with Young Children
Angela from Pierre, SD
January 1, 2015
Family Traveling with Young Children
7.0
They need to do more maintenance on their pool and slide expecially. Room and everything else was excellent.
Group Traveler
Jeff from Saint Louis, MO
December 31, 2014
Group Traveler
7.0
convenient to the highway, good value, does not go for crappy motel breakfast
climate control would be better with thermostat
Couple
Verified Hotel Guest from Sioux Falls, SD
December 30, 2014
Couple
4.0
The fire alarm going off the first two nights and the smell of marijuana in the hallway.
Couple
Verified Hotel Guest from Minneapolis, MN
December 29, 2014
Couple
8.0
Beautiful room.
The heat was turned off when we arrived. Very cold.
Couple
Jerry from Newport, NE
December 12, 2014
Couple
7.0
The location was pretty good. Rooms were clean.
Pulling onto the road in front of the place was very difficult. And if I had known it didn't have a continental breakfast I probably wouldn't have stayed there.
Couple
Chris from Pierre, SD
December 11, 2014
Couple
7.0
Nice clean room, awesome bed, Great price!
Furnishings were dated.
Reviews of Grand Gateway Hotel
(1 - 10 of 200 reviews)
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