Four Seasons Hotel Westlake Village

Four Seasons Hotel Westlake Village in Thousand Oaks

Four Seasons Hotel Westlake Village

Four Seasons Hotel Westlake Village Image
5 Star
Hotel Guest Rating: 9.5/10
Two Dole Drive
Westlake Village, CA 91362

Hotel Guest Rating for Four Seasons Hotel Westlake Village in Thousand Oaks

# 1 of 4 hotels in Thousand Oaks
Based on 27 reviews from guests who stayed at the
Four Seasons Hotel Westlake Village
Overall Quality Score
user rating 9.5.0
9.5
Hotel Cleanliness
user rating 9.9.0
9.9
Hotel Staff
user rating 9.8.0
9.8
Location of Hotel
user rating 8.7.0
8.7
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Hotel Guest Reviews of the Four Seasons Hotel Westlake Village

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Saratoga, CA
December 5, 2013
Couple
6.0
Staff was friendly and helpful
Supposedly "deluxe" king room was small. The bed was very short - I've slept in Cal Kings and Eastern Kings and this was shorter than either of those standard sizes. The wifi set up wasn't working requiring multiple phone calls with tech support.

Staff and spa was nice. Location nothing special other than it was close to family. Stayed four nights and supposedly "deluxe" king room was small. The bed was quite short - I've slept in Cal Kings and Eastern Kings and this was shorter than either of those standard sizes. Front desk claimed all beds are same size. There was no turn down service treat. The "free wifi" is at a download rate that is unusable (a decades past standard of 250k!) thus requiring another nightly fee which is an annoyingly arcane practice. The fee based wifi set up wasn't working requiring multiple and lengthy phone calls with tech support to resolve. We live and work in tech industry and the technology and coverage was disappointing. Door staff and any staff we happened across were unfailingly polite. Salon staff was also polite if not particularly skilled for a nice blowdry. Spa service of deep tissue massage was a highlight and very well done. Be prepared for nearly a days journey if you prefer parking your car yourself to avoid door scratches and dings. The self park structure is a long block away and quite full when we were there. Overall, an adequate, even nice, hotel for business or short stay. Not a particularly interesting destination (right beside the 101 Fwy) and not consistent with a higher level of service/amenities experiences at other Four Seasons hotels. ...read more

Group Traveler
Michael from Quincy, MA
December 1, 2013
Group Traveler
The indoor pool, and the espresso machine.
Tiny room
Family Traveling with Young Children
Verified Hotel Guest from Fairview Heights, IL
October 23, 2013
Family Traveling with Young Children
10.0
The hotel and grounds were beautiful and the amenities were wonderful. Felt very pampered.
Would have liked a map of the hotel as well as a brochure with local cafes, shops. A daily parking charge for guests seems a little ridiculous.
Couple
Verified Hotel Guest from San Ardo, CA
September 3, 2013
Couple
9.0
the staff was so helpful and welcoming

the hotel was great, the staff was very helpful. We recieved great info on nearby places.

Couple
Verified Hotel Guest from Tarzana, CA
August 26, 2013
Couple
10.0
That is was close but felt like we were far away
no

The hotel was beautiful and the staff was professional and friendly. It was exactly what you would expect from the four seasons.

Couple
Verified Hotel Guest from Ridgeland, MS
July 30, 2013
Couple
10.0
The room was great. The staff was great.
The "seafood buffett" was kind of misleading. Almost no seafood unless you paid extra. A little too expensive in this regard.

Excellent staff and property.

Couple
Bruce from Orcutt, CA
June 11, 2013
Couple
10.0
Staff was great. Bar and food were fantastic

Definitely worth the stay! I cannot wait to go back

Family Traveling with Teens
Verified Hotel Guest from Livermore, CA
December 29, 2012
Family Traveling with Teens
10.0
Quality. Friendly and professional staff.

This was a lovely hotel. Just what we were seeking.

Reviews of Four Seasons Hotel Westlake Village
(11 - 18 of 18 reviews)
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