Springhill Suites San Antonio Downtown

Springhill Suites San Antonio Downtown

Springhill Suites San Antonio Downtown Image
3 Star
Hotel Guest Rating: 8.2/10
524 South Saint Marys Street
San Antonio, TX 78205

Hotel Guest Rating for Springhill Suites San Antonio Downtown in San Antonio

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Based on 213 reviews from guests who stayed at the
Springhill Suites San Antonio Downtown
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the Springhill Suites San Antonio Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Vicki from Garland, TX
August 24, 2015
Couple
8.0
Parking was nice, being able to come-&-go at will! (rather than valet all the time). The room was great. 2 TV's! Wow! Loved the shower nozzle--very elegant! The breakfast was a good selection. Thanks to staff who recommended excellent restaurants.
Nothing.
Family Traveling with Young Children
Juan from Dumas, TX
August 20, 2015
Family Traveling with Young Children
10.0
Friendly staff
Couple
Verified Hotel Guest from Marble Falls, TX
August 12, 2015
Couple
7.0
Nice suite room with two doubles. Nice pool on a hot day. New and clean.
NOT a very nice breakfast---certainly NOT a plus! Hidden "add-on" charge for parking! No door or privacy from front room to back, making late night TV viewing or early morning reading disturbing (though not impossible) to anyone trying to sleep.
Couple
Kimberly from Houston, TX
August 12, 2015
Couple
4.0
The double had queen sized beds
Not enough parking!! Our room had a wet floor where the cleaning crew didn't actually clean it. They just put a towel over the red liquid. Upgrade or change room was not an option. Only the maintenance guy who can to check was concerned.
Couple
Verified Hotel Guest from Lake Jackson, TX
August 4, 2015
Couple
4.0
Air conditioner broke around 10pm and no one came to fix it or find us another room
Family Traveling with Young Children
Umut from Houston, TX
July 28, 2015
Family Traveling with Young Children
9.0
Staffs and room were exellent
Car park price
Couple
Nicole from Victoris, TX
July 15, 2015
Couple
10.0
Room was great. Beds were super comfortable and the location was perfect. We were literally able to walk everywhere...to the mall..Riverwalk and the restaurants.
Nothing
Family Traveling with Young Children
Rodney from Big Sandy, TX
July 13, 2015
Family Traveling with Young Children
10.0
Personnel. Proximity to activity.
Paying for parking.
Couple
Donna from Hobbs, NM
June 29, 2015
Couple
10.0
Everything!!! Customer service was superb, the room was amazing and super clean, the whole hotel had been remodeled, and the complimentary breakfast was awesome.
Not a lot of parking.
Family Traveling with Young Children
Verified Hotel Guest from Haltom City, TX
June 13, 2015
Family Traveling with Young Children
7.0
Cleanliness.
Parking scam. Hotel desk clerk said overflow parking in front of hotel. We parked there, along with others, and had our rental car booted. We were charged $48 to have boot removed.
Reviews of Springhill Suites San Antonio Downtown
(1 - 10 of 40 reviews)
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