Fiesta Americana Puerto Vallarta - All Inclusive

Fiesta Americana Puerto Vallarta - All Inclusive in Puerto Vallarta

Fiesta Americana Puerto Vallarta - All Inclusive

Fiesta Americana Puerto Vallarta - All Inclusive Image
4 Star
Hotel Guest Rating: 8.7/10
Av Francisco Medina Ascencio Km 2.5
Puerto Vallarta 48300
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Hotel Guest Rating for Fiesta Americana Puerto Vallarta - All Inclusive in Puerto Vallarta

# 2 of 139 hotels in Puerto Vallarta
Based on 71 reviews from guests who stayed at the
Fiesta Americana Puerto Vallarta - All Inclusive
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Fiesta Americana Puerto Vallarta - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Nick from Tucson, AZ
January 15, 2015
Couple
7.0
Staff was very friendly, grounds were well-maintained, food and drinks were easy to come by.
Beach chairs were put away by 5pm, pool closed by 8pm, and few activities/events were offered thereafter. The only options at that point are to eat, drink, watch TV, or leave the grounds.

Fiesta Americana did a lot of things right. Food was abundant at the restaurants, and servers were eager to help. Bartenders were quick and able to make every drink we requested. There were plenty of nice beach chairs and lots of shade to accompany them. I made a noise complaint about loud music blasting at 4 am, and the front desk responded very promptly. However, there are some major negative points in my book. There was little to do at night, since the pool was closed and the dance shows were given every other day. Most of the restaurants were not open every day, so choice was limited. Bartender quality varied greatly from shift to shift, and only one bar (open in the evenings) had any kind of call liquor. Many scheduled activities (like beach football) never took place or were cancelled. One activity, the paella cooking class, started off interesting, but took too long to finish. The chef even left in the middle of it. As a very basic Spanish speaker, I was impressed with how much English the staff spoke. However, any written material - brochures, pamphlets, etc. - was in Spanish. We scheduled a whale-watching excursion based on our minimal interpretation of a Spanish brochure only to learn after the fact that they had English language brochures behind the desk. As a last point, my wife and I stayed here on our honeymoon, and we did not expect the hotel to make a big fuss about it or give us free upgrades or anything. Which was good, because they didn't. Just FYI. Bottom line: you go to Puerto Vallarta for the things that Fiesta Americana did right - the beach, the food, the drinks. But you elevate your experience when all of the other things are done well. Fiesta Americana left me wanting a fuller quality vacation. ...read more

Couple
Jeffrey from Woodbury, NY
December 31, 2014
Couple
9.0
Staff was uniformly delightful, warm and engaging.Property was very pretty and relaxing with large area of shaded beach for lounging.Lobby and bar area had nice vibe and activity with live music, seating areas and view of pool area and beach
lengthy waits to eat dinner at restaurants on property that would not accept reservations, namely the Asian restaurant. Pool area lacks a jacuzzi for the adults.
Verified Hotel Guest from Phoenix, AZ
December 6, 2014
10.0
could not complain very nice met my expectations

I would definitely recommend it other hotels they stayed in pv

Couple
Dr Vincent from Coaldale, Canada
October 13, 2014
Couple
8.0
The room, the pool, the staff, the food from the snackbar And the dood of the Breakfast bufft
No

Just generally pleasant

Lawrence from Schenectady, NY
October 11, 2014
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from San Diego, CA
June 12, 2014
Group Traveler
10.0
Best customer service you can ask for. They also give the best exchange rate
No shuttle services offered for pickup from airport

Great and friendly staff. Very helpful staff. Gorgeous lobby and they didn't give me a hard time bringing food in even though they have signs stating no outside food.

Couple
Verified Hotel Guest from Coppell, TX
April 25, 2014
Couple
8.0
Great value for price.
High pressure to attend a presentation
Verified Hotel Guest from Brampton, Canada
April 24, 2014
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Gerard from Brampton, Canada
April 22, 2014
Solo Traveler
10.0
Comfortable beds, clean room, digital safe for valuables, excellent friendly staff. WiFi worked perfectly in rooms and public areas, food was very good.
No complaints whatsoever.

Security good. Taxi service available for downtown area 70-80 Pesos Mx. Close to Airport as well.

Couple
Sarah from Seattle, WA
April 16, 2014
Couple
9.0
Location was great - the proximity to the airport, marina, and boardwalk made all of our activities only a short taxi ride away. The service was fantastic!
Strict towel rules and no outside food/beverages allowed. The food options were generally pricey, especially compared to all other restaurants in town.

The hotel was relatively slow the week we were there and only one of the two restaurants was open for dinner. Most guests appeared to be locals on vacation.

Reviews of Fiesta Americana Puerto Vallarta - All Inclusive
(1 - 10 of 38 reviews)
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