Fairfield Inn & Suites Carlsbad

Fairfield Inn & Suites Carlsbad

Fairfield Inn & Suites Carlsbad Image
2 and 1/2 Star
Hotel Guest Rating: 8.4/10
2525 South Canal Street
Carlsbad, NM 88220

Hotel Guest Rating for Fairfield Inn & Suites Carlsbad in Carlsbad

# 1 of 12 hotels in Carlsbad
Based on 71 reviews from guests who stayed at the
Fairfield Inn & Suites Carlsbad
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Fairfield Inn & Suites Carlsbad

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Leesburg, VA
July 18, 2015
Couple
3.0
No sofa bed. Hotel "king" bed.
Family Traveling with Teens
Joseph from Los Lunas, NM
July 15, 2015
Family Traveling with Teens
8.0
The hotel was clean and the rooms were nice. 25-30 minute drive to the Caverns with a good hot breakfast in the morning (eggs, sausage, waffles).
The hot tub was out of service
Couple
Verified Hotel Guest from Kingwood, TX
July 14, 2015
Couple
7.0
My profile says not by the elevator and our room was right next to it.
Family Traveling with Young Children
Verified Hotel Guest from Sunland Park, NM
July 10, 2015
Family Traveling with Young Children
9.0
Good service.
Pool was too dirty to use.
Group Traveler
Verified Hotel Guest from Chicago, IL
July 9, 2015
Group Traveler
7.0
Location to carlsbad caverns
The air conditioner/heater was very noise and not very clear how to operate between the window unit and wall display
Family Traveling with Young Children
Verified Hotel Guest from La Grange, TX
July 3, 2015
Family Traveling with Young Children
10.0
The rooms were clean and pleasant.
The pool was a little small.
Business Traveler
Verified Hotel Guest from Mabank, TX
June 8, 2015
Business Traveler
4.0
It was clean, quiet and in a good location for anything within the city limits. Good suggestions and restaurants.
I was extremely disappointed in the fact the pool was not working. The rooms are way overpriced in Carlsbad due to the oil and drilling found in the area. Not unusual for a room to be $--- dollars (3 star) Would not want to have to go back.
Couple
Hilton from Buena Park, CA
June 4, 2015
Couple
7.0
The staff was great. The room was great, especially the shower. Breakfast was a full breakfast and good.
The pool and spa was closed and under repairs.
Anna from El Paso, TX
September 23, 2014
10.0
The staff were friendly, the room was spacious and they had more than coffee and pastry for breakfast.
That it was so expensive.

I would recommend the hotel.

Couple
Caroline from Albuquerque, NM
August 19, 2014
Couple
3.0
The hotel staff was extremely friendly/helpful. Probably one of the nicest I've ever come across! Also, there was great breakfast in the morning, free Wi-fi, and a 24-hour gym. The decor of the hotel was also very pretty.
The room was very small, which was okay for one night, but a longer stay, no. There was also a huge red/brown stain on my side of the sheets, which is not acceptable.

Upon checking in, there was a sign that stated that the hot tub was closed, due to not passing an inspection. (After reading previous reviews for this hotel, I am learning that this has been going on for awile!) For such a 'new' hotel, it has alot of problems and seems like it was built in a hurry.

Reviews of Fairfield Inn & Suites Carlsbad
(1 - 10 of 16 reviews)
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