Fairfield Inn & Suites By Marriott Winston-Salem Hanes Mall

Fairfield Inn & Suites By Marriott Winston-Salem Hanes Mall in Winston Salem

Fairfield Inn & Suites By Marriott Winston-Salem Hanes Mall

Fairfield Inn & Suites By Marriott Winston-Salem Hanes Mall Image
2 and 1/2 Star
Hotel Guest Rating: 8.7/10
1680 Westbrook Plaza Dr.
Winston Salem, NC 27103
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Hotel Guest Rating for Fairfield Inn & Suites By Marriott Winston-Salem Hanes Mall in Winston Salem

# 1 of 30 hotels in Winston Salem
Based on 24 reviews from guests who stayed at the
Fairfield Inn & Suites By Marriott Winston-Salem Hanes Mall
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 9.0.0
9.0
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Hotel Guest Reviews of the Fairfield Inn & Suites By Marriott Winston-Salem Hanes Mall

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Chella from Lawndale, NC
August 20, 2014
Couple
7.0
Our room was very clean and the bathroom was spacious.
The mattress wasn't comfortable at all. Seemed very outdated.
Solo Traveler
Verified Hotel Guest from Kernersville, NC
August 4, 2014
Solo Traveler
10.0
It was clean and b lot of room
Parking was over crowded had to park away
Senior Travelers
Verified Hotel Guest from High Point, NC
July 26, 2014
Senior Travelers
9.0
Manager's reception
Several little annoyances

Fairfield motels get very high customer satisfaction ratings. This hotel was mostly excellent, but had a few strange drawbacks. The PROs: excellent desk staff, manager's reception is a complete dinner!, solid walls, quiet, very nice TV & fridge, quality amenities, clean new furniture and carpets, halls well cooled, fast double elevators. The CONs: Shampoo bottle was half full and had a long, gray hair stuck on it, air conditioner weak, good bed, but had a loose mattress pad that bunched up very badly while you sleep, ice machine included pieces of black somethings, all ice machines were clogged with melted-together ice pieces, facial tissue shreds at the merest hint of moisture. So in the midst of overall excellence, small albeit nasty flaws. ...read more

Couple
Verified Hotel Guest from Athens, GA
June 19, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Business Traveler
Juan from Naples, FL
May 29, 2014
Business Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Andrew from Myrtle Beach, SC
April 21, 2014
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Stephen from Hampstead, NC
July 23, 2013
8.0
Nice clean place -- great staff!
$50 pet charge. Excessive.

Met expectations. Nice breakfast bar. Evereything worked. Staff was courteous and professional. Would go back.

Couple
Carl from Surfside Beach, SC
October 25, 2012
Couple
9.0
The staff was professional, helpful and friendly. The lady who checked us in, Sharon, was most helpful and friendly--a real asset!
Everything was more than satisfactory.

A more than excellent value for the money. Very neat, clean and centrally located. Will stay there again!

Business Traveler
Ross from Morgantown, WV
August 30, 2012
Business Traveler
9.0
Red Lobster next door.
Nothing.

It was in a very good location and having the Red Lobster next door was nice.

Family Traveling with Teens
Francine from Richmond, VA
June 6, 2012
Family Traveling with Teens
1.0
Front desk people very friendly and nice.
Did not like the room, had bed bugs.

I would not stay at this hotel again or recommend this to anyone.

Reviews of Fairfield Inn & Suites By Marriott Winston-Salem Hanes Mall
(1 - 10 of 10 reviews)
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