Extended Stay America - San Antonio - Colonnade

Extended Stay America - San Antonio - Colonnade in San Antonio

Extended Stay America - San Antonio - Colonnade

Extended Stay America - San Antonio - Colonnade Image
2 Star
Hotel Guest Rating: 6.6/10
4331 Spectrum One
San Antonio, TX 78230

Hotel Guest Rating for Extended Stay America - San Antonio - Colonnade in San Antonio

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Based on 242 reviews from guests who stayed at the
Extended Stay America - San Antonio - Colonnade
Overall Quality Score
user rating 6.6.0
6.6
Hotel Cleanliness
user rating 6.5.0
6.5
Hotel Staff
user rating 7.6.0
7.6
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 5.9.0
5.9
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Hotel Guest Reviews of the Extended Stay America - San Antonio - Colonnade

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Portland, TX
January 12, 2015
Couple
6.0
I liked that the room had a large fridge, stove, microwave, and couch seating. The air unit worked in the room properly and usually have had positive experiences. The check out was smooth and friendly. Check-in issues finding correct reservation.
The bed this time was way too firm, but they usually are comfy.
Family Traveling with Young Children
Leiane from San Antonio, TX
January 9, 2015
Family Traveling with Young Children
5.0
The hotel was nice,, the full kitchen made it feel like a home away from home.
A very rude and condescending employee at the front desk made the entire stay uncomfortable. Someone who hates their job, or life in general should not be in a customer service position. She definitely last a bad impression on a nice hotel
Couple
Peter from San Antonio, TX
January 5, 2015
Couple
10.0
Nice big room! Spacious!
Requested early check in for 12:00 noon. Was told repeatedly that it was 3:00 pm. Altered some plans I had and then was called around 12:30 pm that my room was ready.
Family Traveling with Teens
Verified Hotel Guest from Friendswood, TX
December 31, 2014
Family Traveling with Teens
9.0
Easy access to it location...great parking and friendly staff.
Blow dryer didn't work
Family Traveling with Young Children
Verified Hotel Guest from Austin, TX
December 28, 2014
Family Traveling with Young Children
5.0
Location
Poor cleanlinessSmoking in elevatorFront desk staff
Solo Traveler
Levi from San Antonio, TX
December 7, 2014
Solo Traveler
3.0
The area it was in
The stains, the headboard was peeling and there were no dishes at all or towels in the room. The entire hotel smelt like cigarette smoke
Couple
Myron from Lubbock, TX
December 1, 2014
Couple
3.0
The room was close to parking.
Unclean sheets, blankets, kitchen area, bathroom, etc. The room was not fit for the price point at any level!
Solo Traveler
Verified Hotel Guest from Taylor, TX
November 24, 2014
Solo Traveler
9.0
The carpet was stained. the couch was dirty looking and sagging.
Family Traveling with Young Children
Krystal from Del Rio, TX
November 11, 2014
Family Traveling with Young Children
1.0
Had fridge and stove
Staff was rude didn't fry to please guest at all
Solo Traveler
Verified Hotel Guest from Wilmington, NC
November 7, 2014
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Reviews of Extended Stay America - San Antonio - Colonnade
(1 - 10 of 138 reviews)
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