Extended Stay America - Orlando - Lake Buena Vista

Extended Stay America - Orlando - Lake Buena Vista in Orlando

Extended Stay America - Orlando - Lake Buena Vista

Extended Stay America - Orlando - Lake Buena Vista Image
2 Star
Hotel Guest Rating: 8.2/10
8100 Palm Parkway
Orlando, FL 32836

Hotel Guest Rating for Extended Stay America - Orlando - Lake Buena Vista in Orlando

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Based on 376 reviews from guests who stayed at the
Extended Stay America - Orlando - Lake Buena Vista
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Extended Stay America - Orlando - Lake Buena Vista

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Melissa from Hialeah, FL
August 27, 2014
Couple
4.0
The price was great
It seemed really clean at first but later on we found a huge roach crawling in the bathroom. I would have been willing to pay more money for a roach free hotel
Solo Traveler
Verified Hotel Guest from Elkhart, TX
August 23, 2014
Solo Traveler
1.0
Close to Disney parks.
The hotel Smelled horrible. The room had been chewed by dogs. There was no shampoo, the room and the room needed maintenance.

Would never stay here again!!!

Family Traveling with Teens
Teresa from Chatsworth, GA
August 22, 2014
Family Traveling with Teens
3.0
Size of room nice.
The staff did not meet our needs. The room had debris in the floor. The beds were very uncomfortable. The room had faulty equipment in it. The breakfast is a joke.

When I first arrived for check in around 430 pm no one greeted me, 3 staff members passed me by without speaking I waited over 5 minutes at the desk before spoken to. We then went to our room which was very hot. We put the air conditioner on 60 and quickly realized that it did not even really adjust the temp in the room. Then the towel rack in the bathroom just fell off of the wall. There were tiny ants all around the bathroom vanity. There was a roach in the bathtub. The beds were so hard I could not sleep on them. And it was 97 degrees in Orlando and our room never cooled enough to rest properly. The breakfast was terrible. It consisted of cold cereal, bread, oatmeal, juice and coffee. They go to no lengths to please their guests. When I went to check out I stood for a very long time while the man and 2 ladies behind the desk seemed to be preoccupied with chit chat about other things not related to waiting on their guest. I am quite shocked that this hotel could be a guest favorite. In fact I would rate it at one of the most miserable hotels I have stayed and at and I have stayed at many. ...read more

Group Traveler
Verified Hotel Guest from Sumas, WA
August 22, 2014
Group Traveler
9.0

This guest did not leave comments about this hotel.

Group Traveler
Haifa from Tallahassee, FL
August 22, 2014
Group Traveler
8.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Jacksonville, FL
August 20, 2014
Family Traveling with Teens
10.0
The Location was perfect and the staff was wonderful. The room made great use of the space.
They had roaches... I had one run across my foot in the bathroom. =( I saw two. I would have loved this hotel if I had not seen them.
Family Traveling with Young Children
Noe from Tulsa, OK
August 20, 2014
Family Traveling with Young Children
10.0
The free shuttles to and from Disney World's EPCOT. Once there you can use other transportation to get you to the other parks. This saves you $17/day in parking fees plus no hassling with traffic, remembering where you parked
There are no towels in the pool area for when guests exit the pool.

Upon arrival we had an issue with our door key but it was resolved the next day while we were out. The grab and go breakfast is more than I expected, especially when we had a kitchenette to cook our own meals. They offered a typical continental breakfast (coffee, milk, juice, bagels, toast, cereal, fruit). We were mainly getting coffee, bagels, cereal and milk and taking it to our room. There we toasted our bagels and we cooked eggs, so we had very hearty breakfasts each day. There are two shuttle times to Disney at 8:25AM and 11AM, and the return shuttle times are 6PM, 9PM and 11PM. Be ON TIME for the departure times since they truly are departure times. Taking the shuttles is very convenient and saves you $17/day in parking. This, alone, makes this hotel a fantastic value. The room was large and very comfortable. The beds were clean and very comfortable. Very comfortable pillows. The only complaints I would have are that there was a little bit of mold in the cabinet under the bathroom sink. The shower was missing the towel bar, and if you go to the pool, take a towel because there were none available during our stay. Over all, this hotel exceeded my expectations and made our stay in Orlando a very pleasant experience. I would highly recommend it to anyone. ...read more

Group Traveler
Verified Hotel Guest from Port Orange, FL
August 20, 2014
Group Traveler
6.0
Clean, quiet, spacious rooms.
No ice buckets (they had all been given out for the day) and the ice machine in their fridges do not have ice makers. I was offered a plastic bag to hold my ice in...

The rooms are spacious, pool is nice & clean with a hot tub, nothing extra spectacular. Breakfast is breads, a few fruits, nothing expansive. Definitely worth the money, but has quite a few flaws.

Couple
Johnny from Richmond, Canada
August 19, 2014
Couple
9.0
We like that we can prepare our meals with a mini kitchen.
none

great location

Family Traveling with Young Children
Verified Hotel Guest from Ames, IA
August 18, 2014
Family Traveling with Young Children
7.0
The location was excellent.
The kitchen was extremely lacking. No oven, cutting knife, spatula or mixing bowl. Only a skillet and a pot. Tiny coffee maker. Only small packet of dishwashing soap with no washcloth. Bathroom door did not open all the way, and hit the shower stall.

Room was clean but needs updates and better supplies for the kitchen and bath.(Only soap was provided, no shampoo, etc) The staff were ok.. one desk clerk rolled her eyes when we asked for pool towels, but otherwise they were friendly.

Reviews of Extended Stay America - Orlando - Lake Buena Vista
(1 - 10 of 200 reviews)
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