Extended Stay America - Los Angeles - Torrance Harbor Gateway

Extended Stay America - Los Angeles - Torrance Harbor Gateway in Torrance

Extended Stay America - Los Angeles - Torrance Harbor Gateway

Extended Stay America - Los Angeles - Torrance Harbor Gateway Image
2 and 1/2 Star
Hotel Guest Rating: 7.4/10
19200 Harbor Gtwy
Torrance, CA 90501

Hotel Guest Rating for Extended Stay America - Los Angeles - Torrance Harbor Gateway in Torrance

# 13 of 19 hotels in Torrance
Based on 233 reviews from guests who stayed at the
Extended Stay America - Los Angeles - Torrance Harbor Gateway
Overall Quality Score
user rating 7.4.0
7.4
Hotel Cleanliness
user rating 7.3.0
7.3
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the Extended Stay America - Los Angeles - Torrance Harbor Gateway

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Robert from Milwaukee, WI
January 23, 2015
Couple
7.0
it was roomy and clean had fitness center was in walking distance for eating shopping
Couple
Chandi from Long Beach, CA
January 18, 2015
Couple
5.0
It said free breakfast, it was muffins and coffee. Had to ask front desk for basically everything, it wasn't proved in the room. The front desk wasn't very friendly when they had to get the basic things for me. Like soap, shampoo, and a coffee maker
Business Traveler
Verified Hotel Guest from Anaheim, CA
January 14, 2015
Business Traveler
9.0
Great staff/manager/housekeeping
Parking lot lights are a bit much - aimed right inside the windows.

One of my favorites for work trips in the area. Extended Stays are really going down hill lately, so it's nice to know one of them still tries.

Couple
Tremaine from Los Angeles, CA
January 14, 2015
Couple
10.0
Location price and it was clean
Heater didn't work good
Senior Travelers
Alexander from Alameda, CA
January 13, 2015
Senior Travelers
7.0
Location.
Breakfast. Only on the first morning were there granola bars. One morning there was no coffee. The only creamers were sweetened or flavored. There was no juice. Fruit was apple or orange. Some cupcakes.THIS WAS NOT BREAKFAST
Business Traveler
Verified Hotel Guest from San Diego, CA
January 11, 2015
Business Traveler
4.0
Friendly front desk staff
Room smells, creaky bed, no counter space in bathroom, no shampoo, no hair dryer, no coffee machine in room, maid didn't clean the room during the 2 night stay.
Couple
Verified Hotel Guest from Morrisville, NC
January 4, 2015
Couple
8.0
Everything was good. Staffs were friendly compared to the other extended stay hotels. I would definitely go back.
Solo Traveler
David from Henderson, NV
January 2, 2015
Solo Traveler
4.0
The location was good.
The bathroom tub was not clean the microwave oven hadold food around the edges, i told the frontdest but they never cleaned it.
Solo Traveler
Verified Hotel Guest from Broadview, IL
January 2, 2015
Solo Traveler
1.0
Rude, classless employees that don't have much if any real customer service training !! If u most stay @ this hotel chain I seriously think you should rethink your options
Couple
Verified Hotel Guest from Lancaster, CA
December 30, 2014
Couple
5.0
It's close to freeway access.
It definitely was not a 2 1/2 star hotel. We've stayed at other Extended Stay Hotel but not in this condition and location.

Upon checking in, we noticed ants on the bathroom sink and on the towels. Front desk sprayed,and offered to relocate us to another floor but,we were all settled in and to tired.

Reviews of Extended Stay America - Los Angeles - Torrance Harbor Gateway
(1 - 10 of 127 reviews)
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