Extended Stay America - Houston - Katy Frwy - Beltway 8

Extended Stay America - Houston - Katy Frwy - Beltway 8

Extended Stay America - Houston - Katy Frwy - Beltway 8 Image
2 Star
Hotel Guest Rating: 6.3/10
11175 Katy Freeway
Houston, TX 77079

Hotel Guest Rating for Extended Stay America - Houston - Katy Frwy - Beltway 8 in Houston

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Based on 131 reviews from guests who stayed at the
Extended Stay America - Houston - Katy Frwy - Beltway 8
Overall Quality Score
user rating 6.3.0
6.3
Hotel Cleanliness
user rating 6.5.0
6.5
Hotel Staff
user rating 7.0.0
7.0
Location of Hotel
user rating 7.2.0
7.2
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Extended Stay America - Houston - Katy Frwy - Beltway 8

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Mission, TX
March 27, 2015
Business Traveler
7.0
Curtain was broken No phone in the room Beer caps on the floor from previous guestMold on the bathroom counter top
Solo Traveler
Verified Hotel Guest from Elk Grove, CA
March 24, 2015
Solo Traveler
8.0
Everything was in working order in the room and of good quality. Free continental breakfast was nice, and I liked the kitchen facilities in the room. Room was clean.
The staff were not very responsive and usually not at the front desk. Had to call several times before they came up to check on a minor problem. When coffee or hot water ran out at the free continental breakfast, no one seemed to care.
Family Traveling with Young Children
Verified Hotel Guest from Houston, TX
March 20, 2015
Family Traveling with Young Children
8.0
Location
The grab and go breakfast was somewhat disappointing.
Solo Traveler
Bridget from Houston, TX
March 16, 2015
Solo Traveler
1.0
Don't burn a candle or incense you will be charged 250.00.
It's dirt and smells bad I lit a candle and they charged me 250.00. The new general manager is rude.
Solo Traveler
Verified Hotel Guest from Midland, TX
March 15, 2015
Solo Traveler
9.0
Great location, friendly staff and a great value! Rooms are recently remodeled.
Lobby, elevator and hallways areas were dirty. Some of the cars have been broken into and damaged in the parking lot.
Couple
Verified Hotel Guest from Norman, OK
March 10, 2015
Couple
1.0
Nothing
Negative. The room is very dirty , especially the restroom.
Solo Traveler
Verified Hotel Guest from Mckinney, TX
March 10, 2015
Solo Traveler
3.0
Price!
Beds were not comfortable and small, the hotel hallways smelled. The rooms didn't have plates, bowls, utensils in them you had to call the front desk which is ridiculous.

Location is a shady behind a strip center, you can also hear the highway (I-10) noise from your hotel room. People also live at this hotel so you have strange people outside and in the lobby.

Solo Traveler
Verified Hotel Guest from Houston, TX
March 10, 2015
Solo Traveler
4.0
Location
Crappy mattress and the continental breakfast was limited and just okay

Location was good, room was alright, but the mattress was extremely uncomfortable. Pillows were crap also

Couple
Verified Hotel Guest from Norman, OK
March 6, 2015
Couple
1.0
Nothing.
The front desk he may encounter something unhappy recently. However, it didn't mean that he should bring it to the work and bring to customers. The room is very dirty and I believe no one could tolerate the smell of the room.
Solo Traveler
Norris from Memphis, TN
March 6, 2015
Solo Traveler
8.0
It was a good experience. No complaints. Good customer service.
Reviews of Extended Stay America - Houston - Katy Frwy - Beltway 8
(1 - 10 of 74 reviews)
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