Extended Stay America - Cleveland - Westlake

Extended Stay America - Cleveland - Westlake in Westlake

Extended Stay America - Cleveland - Westlake

Extended Stay America - Cleveland - Westlake Image
2 Star
Hotel Guest Rating: 7.8/10
30360 Clemens Rd.
Westlake, OH 44145

Hotel Guest Rating for Extended Stay America - Cleveland - Westlake in Westlake

# 8 of 8 hotels in Westlake
Based on 184 reviews from guests who stayed at the
Extended Stay America - Cleveland - Westlake
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 5.9.0
5.9
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Hotel Guest Reviews of the Extended Stay America - Cleveland - Westlake

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Port Jefferson, NY
January 13, 2015
Couple
9.0
Clean, and comfortable... more room than a traditional hotel room
Needs updating. Carpet stained
Couple
Verified Hotel Guest from Brownsboro, AL
December 30, 2014
Couple
5.0
Location the room was big and having a kitchen was nice!
The toilet was not flushed when we came in and there were spots on the headboard.
Couple
Verified Hotel Guest from Windsor, Canada
November 28, 2014
Couple
9.0
Great location and easy to get to
Bed was a little uncomfortable
Family Traveling with Young Children
James from Port Jefferson, NY
November 26, 2014
Family Traveling with Young Children
6.0
The location and affordability
No kitchen supplies in kitchen and no extra sheets and blankets or pullout bed. There were no hangers in closet. I felt like there was too much back n forth to the front desk to get things.
Couple
George from Brighton, MI
November 14, 2014
Couple
2.0
The sheets were clean.
At check in clerk brought up another guests credit card, gave us keys to wrong room. Had to make second trip to lobby. Dirty bath towel was hanging on robe hook. Bathroom floor was filthy! There was no stopper for bathroom sink.

We will never book another room at Extended Stays. The carpeting was filthy. We did not have any hangers in the closet. Had to make a third trip to the lobby. The entire experience was dreadful!

Business Traveler
Donna from Galena, OH
November 9, 2014
Business Traveler
8.0
It was clean and comfortable. Location was good also
Not really It met all my needs
Brandon from Sandusky, OH
November 3, 2014
4.0
the room overall was nice. like the kitchen.
the hotel had a bad smell hallways didnt look clean smell like old smoke

i wont recommend i stayed at the hotel next door before and it was way better

Solo Traveler
Verified Hotel Guest from Celina, OH
October 17, 2014
Solo Traveler
7.0
This is an extended stay hotel with a kitchen.
The hotel is old, and the public areas had some broken/exposed items in need of repair.

This hotel is located near a freeway exit in the suburb of Westlake. It's an older property and is not as nice as other hotels of the same chain.

Solo Traveler
Verified Hotel Guest from Canonsburg, PA
October 15, 2014
Solo Traveler
10.0
open floor plan,roomy.
ammenities, ala carte. coffee pot, hangers

Clean, safe, quiet...great staff

Solo Traveler
Catherine from Greeley, CO
October 13, 2014
Solo Traveler
9.0
Comfy bed. Showtime channels Friendly staff Affordable
Reviews of Extended Stay America - Cleveland - Westlake
(1 - 10 of 92 reviews)
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