Extended Stay America - Cleveland - Westlake

Extended Stay America - Cleveland - Westlake

Extended Stay America - Cleveland - Westlake Image
2 Star
Hotel Guest Rating: 7.6/10
30360 Clemens Rd.
Westlake, OH 44145

Hotel Guest Rating for Extended Stay America - Cleveland - Westlake in Westlake

# 7 of 8 hotels in Westlake
Based on 226 reviews from guests who stayed at the
Extended Stay America - Cleveland - Westlake
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.6.0
7.6
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 5.9.0
5.9
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Hotel Guest Reviews of the Extended Stay America - Cleveland - Westlake

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Samuel from Ashland, KY
August 29, 2015
9.0

This guest did not leave comments about this hotel.

Business Traveler
Michelle from Linden, MI
August 22, 2015
Business Traveler
7.0
It's quiet and beds are comfortable
They have removed all coffee makers and kitchen ware from rooms. Defeats extended stay purpose.
Business Traveler
Verified Hotel Guest from Hockessin, DE
August 18, 2015
Business Traveler
1.0
The location is near Crocker Park
AVOID AVOID AVOID! The A/C doesn't work & the attendant at the front desk is rude! RUN AWAY AND AVOID AT ALL COSTS!!
Solo Traveler
Verified Hotel Guest from Perrysburg, OH
August 15, 2015
Solo Traveler
1.0
The location right off of the interstate.
Zero stars. The room wasn't vacuumed, w/debris throughout room. Indifferent staff when informed of lack of cleanliness; AC unit didn't function appropriately; no coffee maker/ kitchen equipment; half of cabinet doors nailed shut. Dimly lit parking lot.
Solo Traveler
J Ryan from Denver, CO
August 6, 2015
Solo Traveler
8.0
The room was clean, the bed comfortable, and the front desk staff was friendly and helpful. I liked the location, plenty of restaurants and shopping nearby, plus plenty of places to walk my dog.
The plumbing, as mentioned in other reviews, was horrible. I wondered why there was plunger next to the toilet when I first arrived in the room. Pro tip, if the hotel leaves a plunger in your bathroom, the plumbing is likely shady.
Business Traveler
Sam from Ashland, KY
August 6, 2015
Business Traveler
9.0
Clean with full kitchen and a couch I wasn't worried about sitting on. Good water pressure in shower. And really great front desk.
TV channel choice or lack there of. Lol. Not that big a deal for me.
Family Traveling with Young Children
Verified Hotel Guest from Glastonbury, CT
August 6, 2015
Family Traveling with Young Children
8.0
Desk phone did not work and staff did not fix after being told of the problem. They did not have coffee creamer the last 3 days of our stay. The staff was aware of this, but did not have the authority to purchase more creamer.
Solo Traveler
Verified Hotel Guest from Avon, OH
August 5, 2015
Solo Traveler
8.0
The kitchen, large fridge, screened windows so you could actually open them and leave them open. Excellent and friendly staff.
Poor quality sheets & towels. Bathroom was old and fixtures in bad shape. Any kitchen supplies had to be ordered from the front desk. HAVING a kitchen is VERY convenient. USING the kitchen was not convenient.
Verified Hotel Guest from Gaithersburg, MD
August 4, 2015
The room was nice and large.
Couple
Verified Hotel Guest from Akron, OH
August 3, 2015
Couple
5.0
Dirty room
Reviews of Extended Stay America - Cleveland - Westlake
(1 - 10 of 88 reviews)
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