Extended Stay America - Austin - Arboretum-Capital Of Texas Hwy

Extended Stay America - Austin - Arboretum-Capital Of Texas Hwy in Austin

Extended Stay America - Austin - Arboretum-Capital Of Texas Hwy

Extended Stay America - Austin - Arboretum-Capital Of Texas Hwy Image
2 Star
Hotel Guest Rating: 6.9/10
10100 N. Capital Of Texas Hwy.
Austin, TX 78759

Hotel Guest Rating for Extended Stay America - Austin - Arboretum-Capital Of Texas Hwy in Austin

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Based on 434 reviews from guests who stayed at the
Extended Stay America - Austin - Arboretum-Capital Of Texas Hwy
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 7.4.0
7.4
Hotel Staff
user rating 7.4.0
7.4
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 5.8.0
5.8
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Hotel Guest Reviews of the Extended Stay America - Austin - Arboretum-Capital Of Texas Hwy

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Denton, TX
March 2, 2015
Business Traveler
4.0
No hot water in the winter time (~38F)!!! and the staff was not helpful and not even try to solve or locate the problem.
Couple
Verified Hotel Guest from Moline, IL
February 28, 2015
Couple
6.0
staff were very friendly
many cock roaches in the room and rest room
Family Traveling with Teens
Verified Hotel Guest from Houston, TX
February 25, 2015
Family Traveling with Teens
2.0
The location.
The rooms where small and crowded. I was charged extra $10 per night to get a room with two queen beds instead of one. The first room was next to the engine room and was really loud! The next room had a smell to it. The linens and bathroom were so dirty.
Solo Traveler
Verified Hotel Guest from Austin, TX
February 20, 2015
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Austin, TX
February 2, 2015
Couple
8.0
The room was nice and big for the price
Had to go ask for a room phone and iron??
Couple
Diane from Austin, TX
January 30, 2015
Couple
8.0
The management and staff was friendly and always willing to help. My fiance says we will stay again.
Verified Hotel Guest from Santa Anna, TX
January 24, 2015
8.0
The room had a nice kitchen area with a full size refrigerator.
The public areas are not as appealing as other hotels, but then with a full kitchen, you don't need to spend any time in the public areas.

My first stay was in a smoking room as they had run out of non smoking rooms. My second stay was in a non smoking room. The smoking room, although clean, had noticeably more wear than the non smoking room and I would rate the non smoking room a 9 out of 10.

Family Traveling with Young Children
Adrion from Houston, TX
January 20, 2015
Family Traveling with Young Children
8.0
The kitchenette was a great feature for storing our refrigerator items. The customer service was great. The employees were great and knowledgeable.
The smell of cigarette smoke on floors coming out of other rooms.
Solo Traveler
Mike from Mckinney, TX
January 15, 2015
Solo Traveler
2.0
Location
Cleanliness ,no hot water,room key didn't work

You had the price right

Solo Traveler
Contessa from Spokane, WA
January 8, 2015
Solo Traveler
7.0
friendly people, amenities
security lock was missing a screw into the wall, shelf in bathroom was coming off from the wall
Reviews of Extended Stay America - Austin - Arboretum-Capital Of Texas Hwy
(1 - 10 of 201 reviews)
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