Embassy Suites Hotel Pleasant Hill-Walnut Creek

Embassy Suites Hotel Pleasant Hill-Walnut Creek

Embassy Suites Hotel Pleasant Hill-Walnut Creek Image
3 and 1/2 Star
Hotel Guest Rating: 8.1/10
1345 Treat Boulevard
Walnut Creek, CA 94596

Hotel Guest Rating for Embassy Suites Hotel Pleasant Hill-Walnut Creek in Walnut Creek

# 1 of 6 hotels in Walnut Creek
Based on 108 reviews from guests who stayed at the
Embassy Suites Hotel Pleasant Hill-Walnut Creek
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Embassy Suites Hotel Pleasant Hill-Walnut Creek

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Janene from Reno, NV
July 17, 2015
Couple
6.0
The breakfast is nice, though very crowded and slow. The rooms are roomy, but the fold out couch is VERY uncomfortable. The location next to BART is nice, but very expensive parking.
Unlike most Embassy Suites, the pool and spa area is VERY small... With only a few kids in the pool and a few people in the hot tub, it was maxed out the whole time we were there... our groups' kids couldn't swim and the adults couldn't use the hot tub.

The VERY small pool and hot tub area would keep us from coming back with friends with kids. You couldn't fit more than a few people in there at a time and our friends kids NEVER got to swim. The HUGE atrium that nobody uses could go to much better use as a big pool area like all the other Embassy Suites. The very expensive, FORCED valet parking is ridiculous. Having to wait for the valet upon checkout and every time we wanted to go anywhere was just way too annoying. There are other hotels very nearby with free parking and MUCH bigger pools...and also within easy walking distance to BART - we stayed there last year. The made to order omelettes for breakfast are very nice, but very slow and crowded on busy days. The rest of the ready-made breakfast is only ok... not any better than anywhere else. This hotel is highly over-rated in my opinion... it used to be the best in the area, but is now not any better than the others nearby that are considerably less expensive and don't charge a huge fee for parking. The ONLY advantage I could see was that the rooms are bigger and have a separate room area for the kids if you have them with you. BUT, be aware that you will have to pay $20 extra for each person over double occupancy.... REALLY gets expensive with a big group... you could just get 2 rooms somewhere else and it would be cheaper, especially with the big parking fees. I really like the Embassys elsewhere, but this one is sub-par ... Meh... ...read more

Couple
Verified Hotel Guest from Ferndale, CA
June 23, 2015
Couple
9.0
Swimming pool, breakfast, evening reception, room size
Parking
Business Traveler
William from Vista, CA
June 8, 2015
Business Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Reno, NV
May 28, 2015
Couple
5.0
Room meet my expectations. 2 hour complimentary drinks were excellent !!
Additional cost for parking, Breakfast was not very good. My wifes omlet was not cooked properly and the potatoes were terrible?
Solo Traveler
Donald from Scotts Valley, CA
May 13, 2015
Solo Traveler
1.0
Absolutely Nothing
Front staff was completely rude to the point I didn't even Check in.. I had a temporary paper ID from the DMV along with my expired DL and they refused to check me in.. To top that off they kept my money and none of the managers would return my calls..
Solo Traveler
Verified Hotel Guest from Fremont, CA
April 28, 2015
Solo Traveler
8.0
Location is the biggest disadvantage. - Noise from Bart trains - Not particularly walking distance to dining or shopping
Couple
Verified Hotel Guest from Folsom, CA
April 24, 2015
Couple
8.0
Location, location, location...Great happy hour and breakfast
The receptionist at the Initial check in was very unprofessional, rude, lazy and appeared to be bored and interrupted by our check in.Pool needed to be cleaned :-(
Family Traveling with Young Children
Verified Hotel Guest from Modesto, CA
April 12, 2015
Family Traveling with Young Children
8.0
Room was clean and spacious
Not too many options for quick dining near by.
Family Traveling with Young Children
Dianna from Calgary, Canada
April 2, 2015
Family Traveling with Young Children
9.0
breakfast and early evening gathering were excellentstaff was friendly and helpfulreasonable rate pool and workout room were good
valet parking only option - but they were greatsofa bed was not in good condition - had rips in side of mattress - not matress cover on it.
Couple
Earl from Richmond, CA
March 30, 2015
Couple
10.0
Everything but
parking
Reviews of Embassy Suites Hotel Pleasant Hill-Walnut Creek
(1 - 10 of 47 reviews)
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