Embassy Suites Chicago - Downtown/Lakefront

Embassy Suites Chicago - Downtown/Lakefront

Embassy Suites Chicago - Downtown/Lakefront Image
3 and 1/2 Star
Hotel Guest Rating: 8.8/10
511 North Columbus Drive
Chicago, IL 60611
take a virtual tour

Hotel Guest Rating for Embassy Suites Chicago - Downtown/Lakefront in Chicago

See Most Popular hotels in Chicago
Based on 454 reviews from guests who stayed at the
Embassy Suites Chicago - Downtown/Lakefront
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.5.0
8.5
Check Rates and Availability at the Embassy Suites Chicago - Downtown/Lakefront
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Embassy Suites Chicago - Downtown/Lakefront

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Detroit Lakes, MN
March 20, 2015
Business Traveler
10.0
Amazing property view, location, room all were 5 star.
As with many city hotels a lot of elevators in order to get to your room.
Family Traveling with Teens
Allen from Bessemer, MI
March 18, 2015
Family Traveling with Teens
10.0
Everyone was very helpful
Very hot in room
Business Traveler
Verified Hotel Guest from Beverly Hills, CA
March 12, 2015
Business Traveler
9.0
Reception, Breakfast, View
Internet was extra, no complimentary water in the room
Business Traveler
Verified Hotel Guest from Troy, IL
March 3, 2015
Business Traveler
10.0
The breakfast buffet and the happy hour and the extra space
cost too much to park
Family Traveling with Teens
Karen from Omaha, NE
February 26, 2015
Family Traveling with Teens
8.0
Manager reception and breakfast.
PARKING COST!!! Had to pay 42.00 a day. Should be free if you are staying at their hotel.
Group Traveler
Verified Hotel Guest from Glen Ellyn, IL
February 24, 2015
Group Traveler
6.0
Rooms are all setup with seperate living spaces and had nice views. Common area are clean and the free happy hour was a hit with our group. The staff was friendly and happy to help.
Renovations on top floors was not expected. Rooms are beaten up so I understand why they were renovating. Saw several people have issues with keys and our group had issues with the showers (clogging and no hot water).
Couple
Scott from Burlington, WI
February 23, 2015
Couple
8.0
staff
Bed was not supportive Cold main breakfast area

Everyone was sooo nice

Couple
Oonagh from Donegal, United Kingdom
February 14, 2015
Couple
8.0
Staff were exceptionally attentive. Breakfast was good quality with lots of variety. Loved the hazlenut coffee at breakfast.
No safe in room. Wifi reception cost extra and was rubbish except in public areas.
Family Traveling with Teens
Verified Hotel Guest from Chicago, IL
February 5, 2015
Family Traveling with Teens
9.0
It was clean, spacious, and convenient.
I didn't like the fact that the swimming and jacuzzi area was closed due to renovations, because it was my daughter's birthday and she was looking forward to using them. They did something to make up for her disappointment though, which was appreciated.
Family Traveling with Young Children
Verified Hotel Guest from Mattoon, IL
February 1, 2015
Family Traveling with Young Children
9.0
Great location and helpful staff. Having a two room suite was especially helpful for us as a family with small children. We also enjoyed the pool. Fantastic experience overall.
Parking was not included with the room price, but this is to be expected in a large city.
Reviews of Embassy Suites Chicago - Downtown/Lakefront
(1 - 10 of 179 reviews)
Check Rates and Availability at the Embassy Suites Chicago - Downtown/Lakefront
   

graphical calendar interface

graphical calendar interface


dg