Embassy Suites Chicago - Downtown/Lakefront

Embassy Suites Chicago - Downtown/Lakefront

Embassy Suites Chicago - Downtown/Lakefront Image
3 and 1/2 Star
Hotel Guest Rating: 8.7/10
511 North Columbus Drive
Chicago, IL 60611

Hotel Guest Rating for Embassy Suites Chicago - Downtown/Lakefront in Chicago

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Based on 505 reviews from guests who stayed at the
Embassy Suites Chicago - Downtown/Lakefront
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Embassy Suites Chicago - Downtown/Lakefront

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Tammie from Decatur, IL
February 1, 2016
Family Traveling with Young Children
10.0
Very clean and wonderful staff
No
Family Traveling with Young Children
Emily from Brighton, IL
January 25, 2016
Family Traveling with Young Children
10.0
The breakfast and happy hour were great. Staff was super helpful. Pool was great for the kids. The suite was great bc we could put kids to bed and still enjoy vacation!
Group Traveler
Bonnie from Charlotte, NC
January 21, 2016
Group Traveler
10.0
Ease of service; breakfast service
John from Ypsilanti, MI
January 12, 2016
8.0
Breakfast was great. Nice to have this included with room, it made it nice not to have to go elsewhere with the kids.
Verified Hotel Guest from Springfield, IL
January 7, 2016
10.0
Clean space, excellent staff, very good free breakfast. No hassle at all!
No, nothing!
Family Traveling with Teens
Verified Hotel Guest from Trophy Club, TX
January 5, 2016
Family Traveling with Teens
10.0
Customer service was outstanding
No
Verified Hotel Guest from Bloomington, IN
January 3, 2016
3.0
We have a corner room on the 16th floor. It has excellent view, and also a lot of space. It is close to Michigan Ave and Navy Peer.
we have to wait 20 min in order to get on the elevator to the street level. The parking garage has no attendant, big problem getting out, also it overcharged us. The breakfast is very chaotic, elevator and hallways are dirty with littered food.
Senior Travelers
Verified Hotel Guest from Carmel, IN
December 28, 2015
Senior Travelers
8.0
Great location with an attentive staff. The buffet/cooked breakfast was really good.
Car parking was expensive. The 'happy hour' snacks/drinks were not very good.
Business Traveler
Brian from Houston, TX
December 17, 2015
Business Traveler
10.0
Great room, terrific breakfast, nice evening happy hour.
Couple
Robin from Arlington, TX
December 17, 2015
Couple
9.0
LOCATION
I WOULD HAVE LIKED TO BE ON A HIGHER LEVEL FLOOR THAT I HAD PAID FOR.
Reviews of Embassy Suites Chicago - Downtown/Lakefront
(1 - 10 of 172 reviews)
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