Embassy Suites Chicago - Downtown/Lakefront

Embassy Suites Chicago - Downtown/Lakefront

Embassy Suites Chicago - Downtown/Lakefront Image
3 and 1/2 Star
Hotel Guest Rating: 8.7/10
511 North Columbus Drive
Chicago, IL 60611
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Hotel Guest Rating for Embassy Suites Chicago - Downtown/Lakefront in Chicago

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Based on 458 reviews from guests who stayed at the
Embassy Suites Chicago - Downtown/Lakefront
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Embassy Suites Chicago - Downtown/Lakefront

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Valerie from Hillpoint, WI
April 14, 2015
Family Traveling with Teens
10.0
The staff and location was awesome...
Family Traveling with Young Children
Verified Hotel Guest from Holland, MI
April 12, 2015
Family Traveling with Young Children
9.0
Love the location and the free breakfast bar.
Business Traveler
Verified Hotel Guest from Simi Valley, CA
April 4, 2015
Business Traveler
4.0
Loud....under construction...nobody warned me. During the day lots of noise in room. Room had an odor...felt old and outdated. Gym was below standard and not clean. The hotel smelled like the pool. Overall a bad experience.
Family Traveling with Young Children
Lisa from Evansville, IN
March 29, 2015
Family Traveling with Young Children
7.0
View was excellent
Pool has too much chlorine. Premium rooms don't let you get unlimited vending from the machine like was promised. Going down to lobby desk each time was very inconvenient.
Business Traveler
Verified Hotel Guest from Detroit Lakes, MN
March 20, 2015
Business Traveler
10.0
Amazing property view, location, room all were 5 star.
As with many city hotels a lot of elevators in order to get to your room.
Family Traveling with Teens
Allen from Bessemer, MI
March 18, 2015
Family Traveling with Teens
10.0
Everyone was very helpful
Very hot in room
Business Traveler
Verified Hotel Guest from Beverly Hills, CA
March 12, 2015
Business Traveler
9.0
Reception, Breakfast, View
Internet was extra, no complimentary water in the room
Business Traveler
Verified Hotel Guest from Troy, IL
March 3, 2015
Business Traveler
10.0
The breakfast buffet and the happy hour and the extra space
cost too much to park
Family Traveling with Teens
Karen from Omaha, NE
February 26, 2015
Family Traveling with Teens
8.0
Manager reception and breakfast.
PARKING COST!!! Had to pay 42.00 a day. Should be free if you are staying at their hotel.
Group Traveler
Verified Hotel Guest from Glen Ellyn, IL
February 24, 2015
Group Traveler
6.0
Rooms are all setup with seperate living spaces and had nice views. Common area are clean and the free happy hour was a hit with our group. The staff was friendly and happy to help.
Renovations on top floors was not expected. Rooms are beaten up so I understand why they were renovating. Saw several people have issues with keys and our group had issues with the showers (clogging and no hot water).
Reviews of Embassy Suites Chicago - Downtown/Lakefront
(1 - 10 of 178 reviews)
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