Embassy Suites Charleston

Embassy Suites Charleston in Charleston

Embassy Suites Charleston

Embassy Suites Charleston Image
3 Star
Hotel Guest Rating: 8.4/10
300 Court Street
Charleston, WV 25301

Hotel Guest Rating for Embassy Suites Charleston in Charleston

# 1 of 26 hotels in Charleston
Based on 221 reviews from guests who stayed at the
Embassy Suites Charleston
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Embassy Suites Charleston

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Durham, NC
December 14, 2014
Couple
8.0
We were assigned an accessible room that was very spacious. The breakfast was great.
$12 charge for inconvenient parking in somewhat sketchy area. Didn't have a measuring tape, but could have sworn the "queen bed" was actually a double. Very tight for two.
Couple
Debra from Prestonsburg, KY
December 2, 2014
Couple
8.0
The rooms were very nice and clean. Staff friendly and helpful. They offered an amazing continental breakfast. The best free breakfast I have ever had in a hotel!!!!! Also They offered a happy hour with free finger foods and drinks.
The limited parking. I had to pay $12 to park at the parking garage which is a little bit of a walk from hotel. There is a $10 charge for internet. I learned after checking in they have 3 smoking rooms...I wish they offered more smoking smoking rooms

The Town center Mall is right across the street. Civic Center is a couple of blocks away

Business Traveler
Verified Hotel Guest from Wheeling, WV
November 28, 2014
Business Traveler
8.0
Free breakfast and free drinks and snacks at happy hour.
Charge for Internet access. Breakfast ends too soon. (9am)
Couple
Dan from Marshall, MO
October 23, 2014
Couple
5.0
Location
With the exception of James the omelet chef, staff were curt and abrupt.

Rooms while they looked nice were not designed for people to use. The bathroom was dark and the towels were located across the room from the shower.

Business Traveler
Verified Hotel Guest from Summersville, WV
October 14, 2014
Business Traveler
7.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Summersville, WV
October 14, 2014
Business Traveler
7.0

This guest did not leave comments about this hotel.

Couple
Leslie from Columbus, OH
October 10, 2014
Couple
9.0
We had a lovely stay. The breakfast buffet was wonderful.
Paying for parking.
Couple
Alfred from Salem, VA
October 9, 2014
Couple
8.0
The staff friendliness and the cocktail hours from 5-7 pm. Was very nice time with smiling friendly staff.
The rooms lighting and the black curtain couldn't hide the light completely in the morning

Excellent staff and very professional, specially the omelet chef in the breakfast and the cocktail bar young lady. Very professional.

Family Traveling with Young Children
Vanessa from Kingsport, TN
September 29, 2014
Family Traveling with Young Children
10.0
Really nice. Nicer than most 4 star hotels
Parking kinda is not optimal.
Couple
Shandra from Summersville, WV
September 29, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Reviews of Embassy Suites Charleston
(1 - 10 of 102 reviews)
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