Embassy Suites Austin-Downtown/Town Lake

Embassy Suites Austin-Downtown/Town Lake

Embassy Suites Austin-Downtown/Town Lake Image
3 and 1/2 Star
Hotel Guest Rating: 8.3/10
300 S Congress Ave
Austin, TX 78704

Hotel Guest Rating for Embassy Suites Austin-Downtown/Town Lake in Austin

# 17 of 208 hotels in Austin
Based on 128 reviews from guests who stayed at the
Embassy Suites Austin-Downtown/Town Lake
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Embassy Suites Austin-Downtown/Town Lake

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Brittany from Gatesville, TX
February 2, 2016
Couple
10.0
Complimentary drinks and breakfast
No, everything was very nice! Will definitely stay again
Couple
Verified Hotel Guest from Middleton, WI
January 24, 2016
Couple
8.0
helpfulness and friendliness of staff
choice of TV channels in fitness room and lobby was pathetic. We couldn't even watch an NFL playoff game in the lobby during happy hour.
Couple
Carolyn from Dallas, TX
November 28, 2015
Couple
7.0
Coffee Breakfast
Parking. Self park was $20/day and in a parking garage a block away. Also there were a few room items that seemed to need repairs. Like door knobs dangling loose and shower heads that barely sprayed water.
Couple
Evan from Lombard, IL
September 22, 2015
Couple
5.0
the location was good, the room was clean
the room looked beat up, the back of the bathroom door was damaged, everything looked worn
Business Traveler
Daniel from Lake Bluff, IL
August 24, 2015
Business Traveler
9.0
Everything was great including the staff.
They do not have a dedicated parking lot, but use part of a parking garage for their customers to park in. They charged almost $20/night to park in this lot when there are no other options available. Parking should be included and/or free.
Couple
Verified Hotel Guest from Cincinnati, OH
August 1, 2015
Couple
10.0
Long walk into North Austin.
Roger from Silver Spring, MD
February 24, 2015
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Teresa from Lumberton, TX
December 16, 2014
Family Traveling with Young Children
2.0
Great Location
I was under the impression that I was getting a 2 bedroom ,2 bath suite. Instead it is a 1 bedroom suite which you have to exit into a small hallway to get in to the other very small bedroom.Two different room numbers. This is not what I asked for.
Couple
Verified Hotel Guest from Dallas, TX
November 4, 2014
Couple
9.0
Nice people at desk staff, decent room
Handicapped room - shower was terrible and leaky, public spaces not that nice, coffee not that good in the am. Valet not great at directing traffic.

Could use a refresh and better lighting, but a nice stay.

Couple
Raul from San Pedro Garza Garcia, Mexico
November 3, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Reviews of Embassy Suites Austin-Downtown/Town Lake
(1 - 10 of 22 reviews)
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