Element New York Times Square West

Element New York Times Square West in New York City

Element New York Times Square West

Element New York Times Square West Image
3 and 1/2 Star
Hotel Guest Rating: 9.0/10
311 West 39Th Street
New York, NY 10018
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Hotel Guest Rating for Element New York Times Square West in New York City

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Based on 307 reviews from guests who stayed at the
Element New York Times Square West
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Element New York Times Square West

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Irving, TX
February 11, 2015
Couple
8.0
Room seemed a bit dark. Shower (rain feature and hand held wand) not as effective as I'd like.
Couple
Verified Hotel Guest from Ilsanseo-Gu, Republic Of Korea
January 22, 2015
Couple
10.0
Receptionist was super kind.
The room has not completely cleaned up.
Business Traveler
Verified Hotel Guest from Westchester, IL
January 20, 2015
Business Traveler
10.0
Staff, at all times of the day, was welcoming and friendly. They always seemed to have my best interests in mind. The happy hour and selection at breakfast were really nice ways to both start and end the day.
Solo Traveler
Verified Hotel Guest from Ambler, PA
January 11, 2015
Solo Traveler
10.0
spacious room. front desk staff exceptionally helpful breakfast surpisingly good.
rooms are a bit dark.

exceptional value in a good location

Couple
Verified Hotel Guest from Trucksville, PA
January 2, 2015
Couple
7.0
proximity to Port Authority and Times Square
Breakfast area was over crowded for the amount of guests.

nice hotel. Small rooms but not unexpected. Two in a room is Max. Kitchenette is a nice feature.

Family Traveling with Young Children
Verified Hotel Guest from Providence, RI
December 27, 2014
Family Traveling with Young Children
8.0
Breakfast and wifi, attentive friendly staff, great city view, modern amenities and large hotel room for NY
Only 3 elevators for 40 floors so be prepared to wait 5-10 minutes for the elevator during peak times! Even with that said the hotel was great and would definitely go to again when in NY!
Solo Traveler
Verified Hotel Guest from New Milford, CT
December 25, 2014
Solo Traveler
3.0
Close to Penn Station, whetevI needed to get tongue next morning b
Slow check-in, noisy room, lousy elevator system.
Couple
Verified Hotel Guest from Louisville, KY
December 24, 2014
Couple
10.0
Great staffNice breakfastGood happy hour
No poolelevators are the worse. Takes way too long to go up and down.
Family Traveling with Young Children
Verified Hotel Guest from North Bethesda, MD
December 17, 2014
Family Traveling with Young Children
7.0
The location is great!
The air conditioner in my room was not clean.
Couple
Michael from Greenwood, IN
November 29, 2014
Couple
6.0
The complimentary breakfast and happy hour drinks and snacks were very good. Room was very clean and the beds are excellent.
We arrived at 2:45 pm and were told that our room was not ready. Was told that check in was at 3:00. Lobby seemed very worn and not attractive. Outside street was torn up and it wasn't located on the best block with dirty sidewalks.
Reviews of Element New York Times Square West
(1 - 10 of 84 reviews)
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