El San Juan Hilton

El San Juan Hilton

El San Juan Hilton Image
4 Star
Hotel Guest Rating: 7.7/10
6063 Isla Verde Avenue
Carolina, PR 00979

Hotel Guest Rating for El San Juan Hilton in Carolina

# 6 of 19 hotels in Carolina
Based on 274 reviews from guests who stayed at the
El San Juan Hilton
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the El San Juan Hilton

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from West Covina, CA
July 19, 2015
Family Traveling with Teens
8.0
The atmosphere, location, pool & casino
Price of drinks
Family Traveling with Teens
Gloria from San Diego, CA
July 9, 2015
Family Traveling with Teens
9.0
The pools, jacuzzis, the access to the beach, the room were FABULOUS. Brother Jimmy restaurant was awesome! Big Kudos to hotel employee!
Hallways carpets on my floor were pretty dirty; front office personnel are in serious need of more customer service training. They don't do favors, they are doing THEIR JOB! Come on!
Family Traveling with Teens
Verified Hotel Guest from Wallingford, CT
April 3, 2015
Family Traveling with Teens
4.0
Pool area was great
Rooms were dirty and we were not given the ones we selected. Casino was closed & we were never notified. They told us we were emailed this information but we were not. They didn't try to accommodate us in any way. Save all year for this...so disappointed!
Family Traveling with Teens
Rosa from Ballwin, MO
March 21, 2015
Family Traveling with Teens
10.0
Great amenities and great atmosphere
Bathroom was small and outdated
Family Traveling with Teens
Lori from Essex, MA
February 4, 2014
Family Traveling with Teens
8.0

I've been here before and love the hotel and location. Staff is friendly and helpful. The only thing I didn't like this time was the 30.00 daily resort fee. It seems a little high....I sort of expect a towel and beach chair to be included in the booking price. I traveled with my daughter (adult) and had a wonderful time. I would recommend this hotel, but just be aware of the resort fee. They do have lots of activities included if you wish to participate...yoga, ping/pong, corn hole toss, and a huge chess board outside. The hammocks are also a wonderful relaxation area. ...read more

Reviews of El San Juan Hilton
(1 - 5 of 5 family with teens reviews)
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