Econo Lodge Van Horn

Econo Lodge Van Horn

Econo Lodge Van Horn Image
1 Star
Hotel Guest Rating: 3.9/10
1601 W. Broadway St.
Van Horn, TX 79855

Hotel Guest Rating for Econo Lodge Van Horn in Van Horn

# 10 of 10 hotels in Van Horn
Based on 7 reviews from guests who stayed at the
Econo Lodge Van Horn
Overall Quality Score
user rating 3.9.0
3.9
Hotel Cleanliness
user rating 5.6.0
5.6
Hotel Staff
user rating 4.1.0
4.1
Location of Hotel
user rating 5.7.0
5.7
Hotel Dining
user rating 1.0.0
1.0
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Hotel Guest Reviews of the Econo Lodge Van Horn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Luis M from Robinson, TX
March 15, 2015
Family Traveling with Young Children
1.0
Free wifi
The staff was very unprofessional and inconsiderate.

We are a blended family of 7, only staying one night at this hotel. We have 2 adults and 5 children that range in age from 8-13 yrs old. When we arrived at the hotel the staff asked how maby were in our group. We stated, 7. The lady behind the counter huffed at our answer and seemed to be disgusted. After we checked into our room, we asked our 13 yr old to go and ask for 4 towels so everyone could take a shower. The staff told her that they didn't have any because they were still doing laundry so our showers had to wait. After dinner that night, we again sent our 13 yr old to ask for towels since there was a reasonable amount of time that had passed. They stated that they could only give her two because they weren't going to walk to the laundry room to give us anymore. Needless to say we had to share towels to be able to dry off after our showers. (Not very hygienic if you ask me). We brought beds for the two oldest to sleep on so sleeping arrangements were not a problem for us. We just don't understand why they had the attitudes that they had because there were 7 of us. We didn't receive this kind of treatment anywhere else but here. We were very dissatisfied with their customer service. ...read more

Couple
Verified Hotel Guest from Texarkana, TX
October 27, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Peter from Livermore, CA
August 31, 2014
Couple
1.0
Did not like any aspect of the hotel and we decided to leave 20 minutes after arrival. We requested our money back and that was refused
The hotel is infested with giant roaches and they are everywhere, in the room, in the bath, in the walkways in the yard. The bugs invasion is overwhelming unsanitary and should not be tolerated by any guest. This place is an absolute disaster..!!!

The staff was indifferent resolving our complaint and stated that this the normal condition of the hotel. We think this hotel should be closed down due to pest infestation.

Senior Travelers
Verified Hotel Guest from Phoenix, AZ
June 23, 2014
Senior Travelers
1.0
Room was on the first floor.
Attendant did not know what a registered certified service dog was, would not even read the ID card for my dog. She told me to remove the dog from the lobby, leave her in the car and do not bring her inside because of the food.

I will not book another room with Econo Lodge! Outside, the hotel needs a good cleanup, cut the grass, remove debris at the sides and rear of the hotel.

Couple
James from Crestview, FL
October 29, 2013
Couple
5.0
Quiet and clean
Breakfast was advertised for 6am and wasnt opened yet when we left at 6:30

Clean quiet comfortable bed. Dont count on breakfast though

Group Traveler
Mary from Anaheim, CA
August 20, 2010
Group Traveler
1.0
Smelled, outside decor falling off building, pool filthy and no furniture.
Reviews of Econo Lodge Van Horn
(1 - 6 of 6 reviews)
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