Drury Suites Mcallen

Drury Suites Mcallen in Mcallen

Drury Suites Mcallen

Drury Suites Mcallen Image
3 Star
Hotel Guest Rating: 9.1/10
228 West Expressway 83
Mcallen, TX 78501

Hotel Guest Rating for Drury Suites Mcallen in Mcallen

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Based on 10 reviews from guests who stayed at the
Drury Suites Mcallen
Overall Quality Score
user rating 9.1.0
9.1
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Drury Suites Mcallen

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Grapevine, TX
March 7, 2014
Business Traveler
6.0
Free breakfast, drinks, and snacks. Free WiFi. Super friendly staff. Large room.
Room smelled like it used to be a smoking friendly room. Limited parking. Gross smelling bath products. Limited kitchen supplies.

Ehhhh, this really borders between 2 and 3 stars. The staff was SUPER friendly and the freebies like breakfast, happy hour, dinner snacks, and in-room WiFi make the price of the rooms even more reasonable than they already are. My room was way bigger than I expected for the price point, with a full kitchen, living room, separate bedroom with two queen beds, and a nice sized bathroom. All that being said, despite the multitude of no-smoking warning signs, my room had that stale cigarette smell. Maybe it was a room that used to be smoke friendly? I kept the windows cracked my entire stay just trying to air it out a little. It also seemed poorly designed. I have a bruise from banging my elbow in the oddly placed bar and soap holder in the shower. The soap holder by the sink collected water, leaving your soap in a tiny lake. I refuse to check a bag unless absolutely necessary and depend on hotel shampoos and gels to get by. The best way I can describe the scent of their bath products is nursing home urinal cake. It wasn't cute. The kitchen had next to no useful kitchen supplies, so if you are planning on actually cooking, be prepared to bring stuff from home. Based on my personal experience and hearing other patrons at the desk, it seems like they have issues with keeping their key cards functioning. My last complaint is that the parking spaces are very limited and odds are you will end up parking in the not-super-safe-looking parking lot behind the neighboring hotel. Despite their very friendly service and free perks, I don't think I would stay here again. ...read more

Couple
Donald from Newburgh, IN
June 6, 2012
Couple
10.0
They were able to answer any questions we had. Amazed that we were always addressed by name.
Business Traveler
Natalie from Bothell, WA
March 27, 2012
Business Traveler
9.0
The staff was very friendly.
Getting in and out of the parking lot was very difficult.
Business Traveler
Juan Ramirez from Leon, Mexico
August 2, 2010
Business Traveler
10.0
Very good service and happy hour is great.

Good service, comfort, very clean.

Family Traveling with Young Children
Susan from Houston,TX
October 8, 2009
Family Traveling with Young Children
8.0
The room was excellent value for money.
Family Traveling with Young Children
Cindy from Amherst,NH
December 5, 2008
Family Traveling with Young Children
10.0
The staff happily provided anything that we needed.
The swimming pool was located in the shade and was very cold, even on an 85 degree day.

This hotel was very well maintained and everything worked nicely. We had plenty of room for all our things and the kitchen area was completely stocked with all possible things we would need. The housekeeping staff were prompt and efficient. The hospitality hour was very nice. The hotel felt very safe to have our children there.

Family Traveling with Young Children
Estefania
October 14, 2008
Family Traveling with Young Children
9.0
I practically liked everything.
I did not liked that the two elevators were not working well.
Reviews of Drury Suites Mcallen
(1 - 7 of 7 reviews)
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