Doubletree New York City - Chelsea

Doubletree New York City - Chelsea in New York City

Doubletree New York City - Chelsea

Doubletree New York City - Chelsea Image
4 Star
Hotel Guest Rating: 7.3/10
128 West 29Th Street
New York, NY 10001
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Hotel Guest Rating for Doubletree New York City - Chelsea in New York City

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Based on 322 reviews from guests who stayed at the
Doubletree New York City - Chelsea
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 7.1.0
7.1
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Hotel Guest Reviews of the Doubletree New York City - Chelsea

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Kailua, HI
December 20, 2014
Solo Traveler
9.0
Friendly desk staff. Extremely helpful concierge. Very polite helpful staff.
Couple
Verified Hotel Guest from Chicago, IL
December 16, 2014
Couple
8.0
Location was great
Could not switch from double to single even with prior request, cookie at welcome was dry and not fresh (compared to my other doubletree experiences), small room
Couple
Verified Hotel Guest from Port Matilda, PA
December 15, 2014
Couple
8.0
Easy to get to event centers, we prefer walking around NY and this location is excellent for any direction, and easy taxi access if necessry. Beds were very comfortable.room was slightly small, but that seems on par with NYC hotels except for 7 stars.
Everything was fine.
Family Traveling with Teens
Anna from Del Valle, TX
November 30, 2014
Family Traveling with Teens
8.0
The staff was very friendly. The location of the hotel was near restaurants, walking distance to main attractions, subways and if you like to shop there's plenty of stores to go to.
Group Traveler
Verified Hotel Guest from Greendale, WI
November 29, 2014
Group Traveler
5.0
Location
Check in time was incorrect which was frustrating. Actual check-in time is 4 PM. Staff was not very friendly and not accommodating with incorrect time listed. Staff did not inform guests of $100 deposit. It was very unexpected!

Information and communication to guests needs to be relayed better.

Couple
Kevin from Stoughton, MA
November 28, 2014
Couple
5.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Warszawa, Poland
November 26, 2014
Couple
5.0
It's not 4 stars! Too old and too small rooms, pitiful public spaces, dated decor, noisy A/C in the room
Couple
Verified Hotel Guest from Kingston, MA
November 26, 2014
Couple
9.0
Friendly helpful staff, modern style, clean room, GREAT shower! AC worked good. Cookies!!
We can't think of anything.
Couple
Verified Hotel Guest from Island, KY
November 5, 2014
Couple
6.0
location & the sweet staff!
long wait for the elevator - there are only 2
Couple
David from Boca Raton, FL
November 4, 2014
Couple
4.0

This guest did not leave comments about this hotel.

Reviews of Doubletree New York City - Chelsea
(1 - 10 of 145 reviews)
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