Doubletree Hotel Oak Ridge

Doubletree Hotel Oak Ridge in Oak Ridge

Doubletree Hotel Oak Ridge

Doubletree Hotel Oak Ridge Image
3 and 1/2 Star
Hotel Guest Rating: 8.2/10
215 South Illinois Avenue
Oak Ridge, TN 37830
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Hotel Guest Rating for Doubletree Hotel Oak Ridge in Oak Ridge

# 6 of 6 hotels in Oak Ridge
Based on 13 reviews from guests who stayed at the
Doubletree Hotel Oak Ridge
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the Doubletree Hotel Oak Ridge

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Edward from Orland Park, IL
December 2, 2013
Family Traveling with Young Children
10.0
Very comfortable BEDS. Awesome shower. Enough room to move around. Nice heated pool.
Rooms do not have a microwave, have to request upon arrival.

This hotel is starting to show its age, but the staff and how clean everything was is even more relevant than the ageing décor. Our family has stayed here several times, 5-6 nights at a time and have enjoyed our time here. All of our requests have been fulfilled and the staff is friendly and listened to our concerns. We needed a crib - got a pack n play. Needed a microwave - got one. We had a light bulb burn out in the bathroom, replaced it immediately. Good service. ...read more

Couple
Audrey from Charlotte, NC
July 11, 2013
Couple
6.0
The swimming pool was awesome!
Out of the 2 elevators, only one was operational and it broke down twice during our stay. The building needs a lot of repairs. The ceiling leaked in the main lobby and in the pool area. Our room smelled like dogs. The staff was not very personable.

The pool area was amazing. We enjoyed being able to swim from the inside to the outside. Towels were kept well stocked at the poolside. There is a bar on site. The bartender was very personable and witty. It is too bad the owners of this hotel have let the building go. It is need of major repairs and perhaps a couple coats of paint. The carpeting is horrible and the A/C unit in the room did not work very well. This hotel could be so much better. It was a good deal for the price. Other hotels in the area look to be just as run down. ...read more

Couple
Brittany from Goodlettsville, TN
October 24, 2012
Couple
5.0
Large bathroom.
Expected more of a clean environment.

Make sure everything is clean.

Couple
Jena from Springfield, VA
October 17, 2012
Couple
10.0
Great hotel. Beds were comfy and the shower/bathroom area was very spacious!
Nothing!

I accidentally booked a smoking room and the staff was accommodating and got me into a non-smoking room. The room was very clean and the bed was very comfortable. I would definitely stay here again.

Couple
Mary from Reedsville, OH
October 1, 2012
Couple
8.0
The bed was incredibly comfortable and the amenities were stellar.
Very loud room cleaning staff in the hallway at 8 am (we had been up very late the night before). The room door did not block the sound very well.

This was such a nice place considering the cost, location, etc. The woman, who checked us in was very friendly and helpful! The only issue I had with this hotel was the somewhat inadequate room door, which did not block out sound well at all. When the hotel cleaning staff was making significant noise at 8 am (we had been up very late), it was so loud that it sounded like it was in our room. Our room was also joined by yet another flimsy door to another room where there was apparently a meeting being held, so the noise additional was certainly not appreciated. The bed was incredibly comfortable and the amenities stellar! ...read more

Couple
Emma from Parrottsville, TN
October 13, 2011
Couple
10.0
The Double Tree was an attractive hotel. The room was clean and comfortable .
Business Traveler
Al from Braselton, GA
August 25, 2011
Business Traveler
5.0

Older building that has been remodeled on a budget. It's ok, not a 3 star.

Couple
Verified Hotel Guest from Harrison,OH
April 22, 2010
Couple
very friendly desk staff
restaurant was understaffed

Hotel is conveniently located. The desk staff is extremely welcoming and helpful. We stayed in a standard king room. As the hotel was fairly busy over the weekend we were there, did not get as good of housekeeping service as normal. pillows were left on the floor and dirty towels not taken. Restaurant was not too pricey but not equipped for a large crowd - very understaffed - but waitress was pleasant. ...read more

Senior Travelers
Randy from Hillsboro,IL
March 3, 2010
Senior Travelers
9.0
Staff were friendly.
They charged me $50 extra for the pet and I did not expect this at all.

Very pleasant. The bed was very comfortable. The in room food service was very good. Hot cookies were also good. Warning on pet policy charges should be made when you are searching the internet before you book the room. Thanks for the survey so I can relay my concerns. R Leuschke

Reviews of Doubletree Hotel Oak Ridge
(1 - 9 of 9 reviews)
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