Doubletree By Hilton San Juan

Doubletree By Hilton San Juan in San Juan

Doubletree By Hilton San Juan

Doubletree By Hilton San Juan Image
3 and 1/2 Star
Hotel Guest Rating: 8.8/10
105 De Diego
San Juan, PR 00914

Hotel Guest Rating for Doubletree By Hilton San Juan in San Juan

# 3 of 61 hotels in San Juan
Based on 122 reviews from guests who stayed at the
Doubletree By Hilton San Juan
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.4.0
9.4
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Doubletree By Hilton San Juan

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Wladimir from Belleville, NJ
September 6, 2014
Couple
8.0
clean
the hotel has no parking not good you have to pay almost $23.00per day

nice view nice hotel

Couple
Verified Hotel Guest from Lawrenceville, GA
August 24, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Gladys from Jacksonville, FL
August 11, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Glen Burnie, MD
August 6, 2014
Couple
10.0
Friendliness along with any easy check in and check out process.
No

It was great

Tasha from Orlando, FL
August 3, 2014
9.0
Staff was very pleasant and polite.
Size of room was much smaller than what was portrayed to be.

Extra taxes were included that were not mentioned before purchase. Thank goodness we had the money. Plus be prepared to pay for self parking or valet service. There is a % fee included on top of it as well.

Ellen from Rochester, NY
July 29, 2014
9.0
Clean and very helpful friendly staff. Nice pool. Walking distance to the beach, stores and resturants. Easy to access rent a cars, bus, taxi.
Group Traveler
Verified Hotel Guest from Fishkill, NY
July 28, 2014
Group Traveler
6.0
Pool was 24 hours so it was something to do at night
Paying for parking daily when I spent all the money on the room plus daily fees. Extra 300 was added to my bill.
Couple
Verified Hotel Guest from Brownfield, TX
July 15, 2014
Couple
8.0
location was great. it was within walking distance of all the restaurants. they have taxi service 24 hours! and if your on a budget take the bus its only 75cents and they bus system is very modern and up to date on everything. staff is amazing!
the room was small. we had a standard queen bed and the bed took all the space. overall it was ok, bc we didnt go to puerto rico to stay in the hotel... we just slept there. so at the end of the day no big deal!

friendly and helpful staff! when you arrive ask for the tours that they offer. most of the tours you can take yourself and safe yourself tons of money.however the tour to el yunque, and culebra-biobay request tour guid Eliot! just fyi taxi from airport to hotel is $22 and taxi to old sanjuan is $17 so take the bus 5from old san juan to the hotel and 22 to the hotel it also serves as a tour around the city. walk to the restaurants, they are all under a mile away. beach is literally a 2 min walk. food is about 5-10 min walk. streets are safe, there is constant traffic so dont be afraid! ...read more

Couple
Natasha from Maben, MS
July 9, 2014
Couple
10.0
Customer service was great everyone was helpful especially antonio and guillermo in the lobby/front desk. We had a great stay pool is opened 24hrs that was a plus also..
The bed is very uncomfortable its too hard.

Love the fresh cookies when u check in. its a great welcome treat from double tree.

Family Traveling with Teens
Carolyn from Carson, CA
July 7, 2014
Family Traveling with Teens
10.0
I like the location. It's halfway to eveything.
No.

The hotel employees are very helpful and courteous. Even though the hotel is not a beachfront hotel, all the amenities are available. Plus, the beach is just walking distance.

Reviews of Doubletree By Hilton San Juan
(1 - 10 of 66 reviews)
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