Hotels in Truckee

Donner Lake Village

Donner Lake Village

Donner Lake Village Image
1 Star
Hotel Guest Rating: 5.4/10
15695 Donner Pass Road
Truckee, CA 96161

Hotel Guest Rating for Donner Lake Village in Truckee

# 10 of 11 hotels in Truckee
Based on 5 reviews from guests who stayed at the
Donner Lake Village
Overall Quality Score
user rating 5.4.0
5.4
Hotel Cleanliness
user rating 5.8.0
5.8
Hotel Staff
user rating 6.4.0
6.4
Location of Hotel
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Donner Lake Village

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Gary from Oberlin, KS
August 29, 2013
Group Traveler
10.0
THE STAFF DID EVERY THANK THEY COULD DO FOR YOU AND THEN SOME..
I COULD NOT..

I RATE THEM A 9 OUT OF 10..WHEN I BOOKED IF I WOULD HAVE WAITED 15 MIN.I WOULD HAVE BEEN GIVEN A BETTER PRICE THAN YOU GAVE ME..BYxxx DOLLARS... BUT I BOOKED WITH YOU... O WELL..

Couple
Verified Hotel Guest from Half Moon Bay, CA
August 1, 2013
Couple
5.0
The location.
It did not have the inroom kitchenet facilities that we expected.
Family Traveling with Young Children
Verified Hotel Guest from Orange, CA
July 26, 2013
Family Traveling with Young Children
1.0
Nice boat rental next to hotel.
The hotel clerk was not helpful at check-in. No Air Conditioning. I stayed into two different rooms.Both were ovens at night. Refrig. smelled of fish bait not cleaned. Only one cable channel for viewing.

I would not recommend this hotel. I not sure I would use Priceline again because of such terrible experience. Hotel clerk such have warned about such conditions in the rooms. Why pay high prices for such conditions and bad service. The rooms have sofa beds as second bed and in one room blocked access to the exit. This made getting to the bathroom difficult. Another party ahead of us on check in had difficultly in getting their rooms and I had to wait about 15 minutes to check in. The hotel clerk could not resolve the problem and could only call the manager in the morning. I felt very sorry for the wedding party. ...read more

Couple
Michael from San Jose, CA
July 5, 2013
Couple
6.0
The lake view was amazing.
The room smelled bad, the bed was not very comfortable, and the walls were paper thin.

Basically we rented this for one night because of the lake and that made it worth it.

Reviews of Donner Lake Village
(1 - 4 of 4 reviews)
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