Hotels in Toronto

Delta Chelsea

Delta Chelsea

Delta Chelsea Image
3 and 1/2 Star
Hotel Guest Rating: 7.5/10
33 Gerrard Street West
Toronto, ON M5G 1Z4

Hotel Guest Rating for Delta Chelsea in Toronto

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Based on 209 reviews from guests who stayed at the
Delta Chelsea
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 7.5.0
7.5
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 9.1.0
9.1
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Hotel Guest Reviews of the Delta Chelsea

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Brien from Ennismore, Canada
May 21, 2013
Business Traveler
4.0
Pool
Elevators and staff. Front desk

Noisie run down hotel

Group Traveler
Verified Hotel Guest from Digby Co, Canada
May 21, 2013
Group Traveler
9.0
fantastic location,friendly and helpful staff
no

you won't be disappointed,great value for your money

Couple
Robert from West Bloomfield, MI
May 17, 2013
Couple
5.0
The location was great -- but the hotel did not earn the star rating it advertises.
The hotel was a disappointment. The balcony was closed off as unsafe, and the room is looking aged. The first floor food court was closed and the alternatives were not acceptable. The hotel did not live up to its star rating.
Couple
Verified Hotel Guest from Sarnia, Canada
May 16, 2013
Couple
9.0
My husband and I enjoyed out stay very much! Beautiful location downtown, close to all the nice shops and restaurants. I loved the adult pool on the 27th floor and the sauna was heavenly! Pool area and showers were very clean and the staff was great.

Wonderful hotel in downtown Toronto. Close to all shops, the eaton centre, the university on toronto. Very clean hotel, wonderful adult pool om 27th floor with sauna. Comfortable rooms and the bed was divine!

Group Traveler
Amanda from Kingston, Canada
May 16, 2013
Group Traveler
7.0
Where is was located.
There were stains on the carpet and sheets and the "deluxe" room was still really small.

Overall a decent hotel. I expected it to be a bit nicer. There were stains on the carpet and floor. I also upgraded to a deluxe room with the king bed, but it was still extremely small. The good thing is the location, and the staff is friendly.

Family Traveling with Teens
Verified Hotel Guest from Alexandria, Canada
May 16, 2013
Family Traveling with Teens
6.0
The location, cleanliness, price
The pool areas are not well designed for the age group of our child (14). He didn't want to go to the kiddy pool and was not allowed to go to the adult pool. He was disappointed and we felt bad for him.

The location is great and the rooms are clean. The staff is not super welcoming or friendly. The pool areas are only catered to children under 8 and adults over 19. If you have a child between 9-18, you may want to rethink your stay... They most likely will not want to swim in the kiddy pool.

Couple
Verified Hotel Guest from Saginaw, MI
May 16, 2013
Couple
8.0
There wasn't really anything that stood out.
They were doing construction. And we were woken up both mornings to the sound of jackhammers.
Family Traveling with Teens
Shelly from Kirkland Lake, Canada
May 15, 2013
Family Traveling with Teens
8.0
Great location

Great location, close to Eatons centre, hospitals

Group Traveler
Chris from Sout Hamilton, MA
May 15, 2013
Group Traveler
9.0
good location and beds option availability at front desk
local phone calls and parking fee too expensive, floor and towel were not cleans, they didn't turn on the heater even the weather was cold, I asked for the heater but they said it has been very warm recently so the heater is not on, it was cold that day.
Business Traveler
Verified Hotel Guest from Richmond, Canada
May 15, 2013
Business Traveler
5.0
Signage inadequate and checkout lines quite long causing delays
Reviews of Delta Chelsea
(1 - 10 of 132 reviews)
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