Crowne Plaza Universal Orlando

Crowne Plaza Universal Orlando

Crowne Plaza Universal Orlando Image
4 Star
Hotel Guest Rating: 8.0/10
7800 Universal Boulevard
Orlando, FL 32819
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Hotel Guest Rating for Crowne Plaza Universal Orlando in Orlando

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Based on 814 reviews from guests who stayed at the
Crowne Plaza Universal Orlando
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Crowne Plaza Universal Orlando

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Green Bay, WI
January 24, 2016
Family Traveling with Young Children
5.0
Lobby appeared to be newly renovated. Valet guy was really nice and good at his job.
Definitly not 4 star quality.Room was pretty average.Dirty floors along the walls where the vacuum doesn't hit and I mean like an inch of dirt.How does the cleaning staff not see this?There were a few holes in the walls. Shuttle only ran twice morn/nite.
Family Traveling with Young Children
Verified Hotel Guest from Richmond, VA
January 17, 2016
Family Traveling with Young Children
5.0
This was rated a four star hotel. It definitely was bit. We arrived late and there was no one to help us with bags or parking. Our rooms were dated, carpets stained.
Family Traveling with Young Children
Daniela from Fort Myers, FL
January 13, 2016
Family Traveling with Young Children
3.0
Food Ambient Rooms
Family Traveling with Young Children
Sharon from Boca Raton, FL
January 5, 2016
Family Traveling with Young Children
10.0
Paying for parking at the hotel you are staying at was ridiculous. Nothing for children arcade was bad.
Family Traveling with Young Children
Rydell from Katy, TX
January 4, 2016
Family Traveling with Young Children
8.0
Location
Family Traveling with Young Children
Verified Hotel Guest from St. Augustine, FL
September 15, 2015
Family Traveling with Young Children
9.0
Overall very clean but found ants in our room, friendly staff and quick to respond, 1 mile from Universal Studios, comfortable beds.
Restaurant being remodeled and short staffed. Took two hours for dinner. Shower didn't drain well. Lopsided refrigerator in room.
Family Traveling with Young Children
Kevin from Metairie, LA
September 9, 2015
Family Traveling with Young Children
8.0
Very close to Universal Studious
Restaurant charging $17 for a Subpar breakfast buffet for a 12 year old
Family Traveling with Young Children
Carlos from Riverview, FL
August 17, 2015
Family Traveling with Young Children
4.0
Nice size riom and location.
Dirty stained bed sheet.
Family Traveling with Young Children
Verified Hotel Guest from Murfreesboro, TN
August 16, 2015
Family Traveling with Young Children
9.0
Location was great to Universal. The staff was very friendly and the room service breakfast was well above what I expected. It was delicious. The car service that was always available to take us to Universal for only $10 was very nice. Rooms were ok.
The pool wasn't as nice as the pictures made it look online. The rooms could be updated soon. That's about it. For the proximity and price I feel the value was totally fair.
Family Traveling with Young Children
Gary from Greenfield Park, Canada
August 11, 2015
Family Traveling with Young Children
10.0
Great location
The air-conditioning unit was very close to the bed and very loud
Reviews of Crowne Plaza Universal Orlando
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