Crowne Plaza Universal Orlando

Crowne Plaza Universal Orlando in Orlando

Crowne Plaza Universal Orlando

Crowne Plaza Universal Orlando Image
3 and 1/2 Star
Hotel Guest Rating: 7.9/10
7800 Universal Boulevard
Orlando, FL 32819

Hotel Guest Rating for Crowne Plaza Universal Orlando in Orlando

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Based on 629 reviews from guests who stayed at the
Crowne Plaza Universal Orlando
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Crowne Plaza Universal Orlando

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
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Verified Hotel Guest from Hanahan, SC
October 14, 2014
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8.0

This guest did not leave comments about this hotel.

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Clayton from Gainesville, FL
October 7, 2014
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8.0
Great hotel
No Refrigerator In Our Room And 10 Dollars A Day To park
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Hilary from Vero Beach, FL
October 4, 2014
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10.0
Front desk staff was amazing. Room spacious and comfortable.
Public spaces a bit dated...carpet very loud. But service was fantastic.
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Nicholas from Clearwater, FL
September 30, 2014
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9.0

This guest did not leave comments about this hotel.

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Qiao Yan from Grand Prairie, TX
September 28, 2014
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8.0

This guest did not leave comments about this hotel.

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Faliero from Miami, FL
August 17, 2014
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8.0
Location
I always had problems to get in the elevator to the executive floor because he did not read my key.
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Chelsea from Pompano Beach, FL
August 12, 2014
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2.0
Customer service was poor. I have received friendlier service at the Day's Inn. You have to pay for parking, wifi, and breakfast.
The staff including the manager.
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Daytana from Wintersprings, FL
August 4, 2014
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8.0
The staff was very friendly and helpful
The room was an ok roon couldve been more prepared
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Marshall from Chicago, IL
July 9, 2014
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6.0
The location of the hotel
The ala carte pricing for parking, shuttle, Wifi. It was misleading to see the shuttle icon on the listing when it was not an airport shuttle. Remote control needed a battery.

Good gift shop on the premise. Close to the I-4 freeway was nice.

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Michael from Jacksonville, FL
June 17, 2014
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5.0
good location. easy to get to. Clean comfortable room. AC was able to get the room very cold. that is always an extra bonus after a full day in the Florida outdoors.
1. $9.00 a day parking - when every other hotel around had free parking. 2. $12.95 a day for wifi - this should be a free amenity for ALL hotels at ALL star levels. Simply a RIPOFF to charge for wifi access any more .

Could have used a refrigerator in the room. There was a warning letter about fly by night pizza companies that place flyers under the door. But that the hotel management was vigilant in not condoning this type of business to happen. However, returning to the room, there were two of these fly by night pizza flyers under the door. SO much for the management putting their foot down and stopping the soliciting. ...read more

Reviews of Crowne Plaza Universal Orlando
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