Crowne Plaza Universal Orlando

Crowne Plaza Universal Orlando

Crowne Plaza Universal Orlando Image
3 and 1/2 Star
Hotel Guest Rating: 7.9/10
7800 Universal Boulevard
Orlando, FL 32819
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Hotel Guest Rating for Crowne Plaza Universal Orlando in Orlando

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Based on 694 reviews from guests who stayed at the
Crowne Plaza Universal Orlando
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Crowne Plaza Universal Orlando

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Stephanie from Brooksville, FL
May 14, 2015
Family Traveling with Young Children
10.0
This guest did not leave comments about this hotel.
Couple
Margarita from Bronx, NY
May 1, 2015
Couple
9.0
Loved the pool (size and temperature). The hotel was great. The lobby was beautiful. The gym, gift shop and restaurants were all clean and easily accessible.
The batteries on both the in-room safe and the air conditioner unit had to be replaced during our stay (we had to leave the in-room safe open because the error happened just as we were leaving to catch a shuttle to Disney). The sink was clogged.
Couple
Paul from New Port Richey, FL
April 28, 2015
Couple
9.0
pool, location to universal studios
Business Traveler
Patrick from Montreal, Canada
April 22, 2015
Business Traveler
10.0
Everything!
Couple
Thomas from Kissimmee, FL
April 20, 2015
Couple
6.0
The location is very close to universal orlando and was a spacious, clean room.
The guest service was sub par. Nobody that worked there was exceptionally friendly.
Couple
Fan from Tampa, FL
April 15, 2015
Couple
9.0
No drinks in the room
Family Traveling with Young Children
Verified Hotel Guest from West Warwick, RI
April 14, 2015
Family Traveling with Young Children
8.0
They let us check in 5 hrs early the front desk and bellhops were very friendly and helpful
Family Traveling with Young Children
Ginger from Pagosa Springs, CO
April 14, 2015
Family Traveling with Young Children
8.0
close proximity to Universal Studios
parking charge & limited availability of parking
Family Traveling with Young Children
Verified Hotel Guest from Washington, DC
April 13, 2015
Family Traveling with Young Children
9.0
The food is surprisingly not at all bad for an affordable hotel. Watch out for service charges, though: sometimes it's already on the bill and sometimes not. Also the service is spotty at times, perhaps a not unrelated phenomenon.
They have a car service, which is convenient but a bit more expensive than the regular cab, a fact they don't exactly advertise. Despite the name, you can't walk to Universal from there, it's down the road 10 min by cab or car.
Solo Traveler
Christina from Lawrenceville, GA
April 13, 2015
Solo Traveler
9.0
This was a great hotel ... super close to Universal Studios, but also just off the beaten path enough that it was quiet and easy to get in and out of. Super nice hotel, room was really comfy, helpful staff, and the amenities were nice.
The pool could have been a little bit bigger, but that's definitely not a deal breaker. They DEFINITELY need more parking, though. Every night, if I came in after 10:00 PM, there were NO parking spaces available.

I've been staying in Orlando multiple times a year for about fifteen years now, and I'm excited to add this Crowne Plaza to my small list of places I prefer to stay. If your vacation includes more than just DISNEY, I definitely recommend this location. Central to everything Orlando has to offer, and easy to get in/out of AND easy to access I-4 (or take back roads if traffic is backed up, which it frequently is.) Also - they're opening the Orlando Eye less than a mile from this spot, so you really can't beat the location, the price, and the quality of hotel. ...read more

Reviews of Crowne Plaza Universal Orlando
(1 - 10 of 200 reviews)
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