Crowne Plaza Universal Orlando

Crowne Plaza Universal Orlando

Crowne Plaza Universal Orlando Image
3 and 1/2 Star
Hotel Guest Rating: 7.9/10
7800 Universal Boulevard
Orlando, FL 32819
take a virtual tour

Hotel Guest Rating for Crowne Plaza Universal Orlando in Orlando

See Most Popular hotels in Orlando
Based on 734 reviews from guests who stayed at the
Crowne Plaza Universal Orlando
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.4.0
7.4
Check Rates and Availability at the Crowne Plaza Universal Orlando
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Crowne Plaza Universal Orlando

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Camay from Fort Lauderdale, FL
August 18, 2015
Family Traveling with Teens
6.0
Valet parking, the lady who checked us in was nice and friendly.
The hotel is old, room service food was horrible, the two ladies at the information desk were very mean and unapproachable, the Ac was loud and sounded like a plane taking off, the bed was old and made by husband neck hurt. I was very very disappointed.
Family Traveling with Young Children
Carlos from Riverview, FL
August 17, 2015
Family Traveling with Young Children
4.0
Nice size riom and location.
Dirty stained bed sheet.
Family Traveling with Young Children
Verified Hotel Guest from Murfreesboro, TN
August 16, 2015
Family Traveling with Young Children
9.0
Location was great to Universal. The staff was very friendly and the room service breakfast was well above what I expected. It was delicious. The car service that was always available to take us to Universal for only $10 was very nice. Rooms were ok.
The pool wasn't as nice as the pictures made it look online. The rooms could be updated soon. That's about it. For the proximity and price I feel the value was totally fair.
Family Traveling with Teens
David from Spring Hill, FL
August 16, 2015
Family Traveling with Teens
7.0
Pool area
Room was a bit run down
Family Traveling with Teens
Verified Hotel Guest from Hoover, AL
August 12, 2015
Family Traveling with Teens
8.0
Very nice hotel, clean, Jr suite was wonderful!
No free hot breakfast for a 4 star hotel. Also scheduled shuttle rides to and from Universal and Disney was very limiting. Wanted to come back to room during the middle part of the day but couldn't because of shuttle not running during that time.
Family Traveling with Young Children
Gary from Greenfield Park, Canada
August 11, 2015
Family Traveling with Young Children
10.0
Great location
The air-conditioning unit was very close to the bed and very loud
Family Traveling with Teens
Veronica from Brooklyn, NY
August 10, 2015
Family Traveling with Teens
9.0
The employees are very friendly as helpful.
No.

The hotel rooms are very clean. The pool area has very nice decoration. The free shuttle to the theme parks helps a lot because It saves time and money.

Couple
Verified Hotel Guest from Winter Springs, FL
August 9, 2015
Couple
8.0
Clean cozy
The room sound proofing was really bad I been hearing the next door conversation the whole night
Couple
Verified Hotel Guest from Ocala, FL
August 5, 2015
Couple
7.0
The location was a perfect 10, monthly trip to Orlando
The room and service were identical to my stays at the best western, thought paying more I could get something special. The only difference was valet parking which wasn't anything special either... Next time I will save money and drive a little longer
Couple
Chloe from Coral Springs, FL
August 3, 2015
Couple
10.0
Room service didn't attend us
Reviews of Crowne Plaza Universal Orlando
(1 - 10 of 200 reviews)
Check Rates and Availability at the Crowne Plaza Universal Orlando
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.