Crowne Plaza Resort Mazatlan

Crowne Plaza Resort Mazatlan in Mazatlan

Crowne Plaza Resort Mazatlan

Crowne Plaza Resort Mazatlan Image
3 and 1/2 Star
Hotel Guest Rating: 7.4/10
Boulevard Sabalo Cerritos, 3110 Marina Mazatlan
Mazatlan 82110

Hotel Guest Rating for Crowne Plaza Resort Mazatlan in Mazatlan

# 17 of 55 hotels in Mazatlan
Based on 5 reviews from guests who stayed at the
Crowne Plaza Resort Mazatlan
Overall Quality Score
user rating 7.4.0
7.4
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 9.8.0
9.8
Location of Hotel
user rating 7.2.0
7.2
Hotel Dining
user rating 5.3.0
5.3
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Hotel Guest Reviews of the Crowne Plaza Resort Mazatlan

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Concecion from La Jolla, CA
November 30, 2013
Family Traveling with Young Children
10.0
The staff were very nice. when I call for room service or other needs they came fast.
This is for my personal needs. Far from downtown.

I was very happy with the service and how nice everybody was. From the front desk to the bellboy to the restaurant to the person cleaning the room,etc.

Family Traveling with Young Children
Humberto from Oxnard, CA
August 1, 2011
Family Traveling with Young Children
8.0
Nice pool, friendly staff, and clean.
Bad and cold food, and took to long to bring the check, the bathroom couldn't wash my hands, weather coming out of the bathroom in shower.

I couldn't connect to wi-fi till a week later, they said was the router, every time I ate at the restaurant the people from there never asked if I need it something, and every time I asked for the check they took a long time, even the guy was talking with somebody else with the check on his hands, bad food and cold, It would be nice if they have some music on the restaurant, and it doesn't have a bar, if u want to have a drink u have to go to the restaurant or the lobby, the place is safe but a little bit far from everything, u have to take a taxi or a bus to get anywhere, in the room is nice clean, in the bathroom every time I took a shower the water come out from the edge o the door, So the floor was always wet, and I had a really hard time tring to wash my hand every time because the sink was to close from where the water come out, I think the hotel is OK if you are planning just stay there the whole time. ...read more

Solo Traveler
Adan from Grand Prairie, TX
August 2, 2010
Solo Traveler
1.0
I couldn´t tell you ONE!!!
The poorly trained personell.

I would not recommend staying at this, nor any other hotel, with which priceline is associated with. As a frequent traveler, I´ve never incurred such lousy service from two entities as in this case. Either priceline dropped the ball and did not make my reservations at poorly trained personell at Crowne Plaza Mazatlan could not find it. Either way, I was unable to use any portion of my pre-paid reservation with priceline. Resulting in additional boarding expenses for my family and I. Overall, the worst experience of my life! ...read more

Reviews of Crowne Plaza Resort Mazatlan
(1 - 3 of 3 reviews)
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