Crowne Plaza Phoenix

Crowne Plaza Phoenix

Crowne Plaza Phoenix Image
3 and 1/2 Star
Hotel Guest Rating: 7.8/10
2532 West Peoria Avenue
Phoenix, AZ 85029

Hotel Guest Rating for Crowne Plaza Phoenix in Phoenix

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Based on 371 reviews from guests who stayed at the
Crowne Plaza Phoenix
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Crowne Plaza Phoenix

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Julie from Phoenix, AZ
June 30, 2015
Family Traveling with Young Children
8.0
Older hotel offers everything !
Some of the staff was great some not so great !
Family Traveling with Teens
Jovita from Arcadia, CA
June 30, 2015
Family Traveling with Teens
10.0
Absolutely wonderful.
Couple
Valena from Casa Grande, AZ
June 28, 2015
Couple
7.0
They were very pleasent and Accomodated our needs
None
Business Traveler
Brian from San Diego, CA
June 26, 2015
Business Traveler
10.0
The rooms were nice and clean
Family Traveling with Young Children
Nobuko from San Diego, CA
June 25, 2015
Family Traveling with Young Children
6.0
Good location (close to the freeway), clean beds
The hotel is old and run down, the indoor pool made the inside of the hotel stink of chlorine. The outdoor pool was dirty. Our bathtub drain was clogged, so I had to stop intermittently to let the water drain. The sink was clogged also.
Business Traveler
Kristy from Columbus, OH
June 21, 2015
Business Traveler
4.0
the room was ok, some have balconies
the a/c did not go below 80 degrees, which is insane for Arizona heat!
Solo Traveler
Verified Hotel Guest from Prescott, AZ
June 19, 2015
Solo Traveler
9.0
Bad chlorine smell
Solo Traveler
Verified Hotel Guest from Visalia, CA
June 18, 2015
Solo Traveler
8.0
Location is awesome. Easy access to I17. Close to shopping/restaurants.
Drains are super slow, you end up with standing mid-calf in water while you're showering. WiFi is very slow, at most points it was unusable.

I've stayed here several times and will continue to do so when I am visiting Phoenix. The quality for the price is pretty exceptional, the location is ideal. I'm returning to Phoenix in August and will be staying at this hotel once again.

Solo Traveler
Verified Hotel Guest from Visalia, CA
June 12, 2015
Solo Traveler
8.0
Ideal location and super comfy beds!
Bathroom drains were super slow. Ended up standing in a bathtub full of water trying to shower.
Family Traveling with Young Children
Julie from Phoenix, AZ
June 9, 2015
Family Traveling with Young Children
8.0
Location and pools . Very clean
Nothing
Reviews of Crowne Plaza Phoenix
(1 - 10 of 121 reviews)
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