Crowne Plaza Philadelphia West

Crowne Plaza Philadelphia West

Crowne Plaza Philadelphia West Image
3 and 1/2 Star
Hotel Guest Rating: 7.8/10
4010 City Avenue
Philadelphia, PA 19131

Hotel Guest Rating for Crowne Plaza Philadelphia West in Philadelphia

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Based on 521 reviews from guests who stayed at the
Crowne Plaza Philadelphia West
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Crowne Plaza Philadelphia West

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from East Orange, NJ
January 21, 2016
Solo Traveler
10.0
The staff was extremely helpful and professional.
Hotel is under construction so it will only get better. This is my hotel of choice going forward while I am in Philadelphia.
Family Traveling with Young Children
Anthony from Markham, Canada
January 3, 2016
Family Traveling with Young Children
5.0
This Crowne Plaza's location is just 15-20 min drive from Philly downtown. With a close by Target, you can get most of your necessity there. Would consider to stay here again if the hotel undergo a complete renovation.
The hotel's renovation is completely out of date, like 20 years ago. The room (including washroom) also needs to refresh, and you can barely feel the old smell.
Family Traveling with Young Children
Verified Hotel Guest from Markham, Canada
January 3, 2016
Family Traveling with Young Children
6.0
Location is good.
The hotel was under renovation. Noise started at around 7am everyday. That's definitely not something you wany for a family vacation with children.
Couple
Alaaa from Philadelphia, PA
December 31, 2015
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Jessica from Avoca, PA
December 13, 2015
Family Traveling with Teens
10.0
The staff was very nice and helpful
The mattresses were old and flimsy and room could have been cleaned more thoroughly
Group Traveler
Verified Hotel Guest from Elmont, NY
December 9, 2015
Group Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Bowie, MD
December 9, 2015
Family Traveling with Young Children
5.0
Location.
The room was clean but items such as the mirror (damaged) and the toilet (kept running) needed to be replaced. The noise level was high with talking, laughing, television and visitors nearby. Also lots street noise-my room was on the front of the hotel.
Couple
Ryann from Baltimore, MD
December 8, 2015
Couple
1.0
It had a bed. That's about the only "win" I counted at the Crowne Plaza Philadelphia West.
We arrived late at night expecting to get to sleep, but the hotel was like walking into a nightclub. Music blaring, shouting, men (presumably guests) harassing women in the lobby. Combine that with the overwhelming stench of marijuana. It was horrible.
Couple
Marc from Thornwood, NY
December 4, 2015
Couple
8.0
Convenient location
Couple
Verified Hotel Guest from Twinsburg, OH
November 30, 2015
Couple
8.0
The location is great.
There are always stains on the bedding. The bathtub stopper did not work or the fan in the bathroom. The room was dimly lit.
Reviews of Crowne Plaza Philadelphia West
(1 - 10 of 147 reviews)
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