Crowne Plaza Milwaukee West

Crowne Plaza Milwaukee West in Milwaukee

Crowne Plaza Milwaukee West

Crowne Plaza Milwaukee West Image
3 and 1/2 Star
Hotel Guest Rating: 8.9/10
10499 Innovation Drive
Milwaukee, WI 53226

Hotel Guest Rating for Crowne Plaza Milwaukee West in Milwaukee

# 12 of 60 hotels in Milwaukee
Based on 390 reviews from guests who stayed at the
Crowne Plaza Milwaukee West
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Crowne Plaza Milwaukee West

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Portage, WI
July 7, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Kim from Manitowoc, WI
July 4, 2014
Couple
5.0
Location
Two nights were great. The last night, housekeeping was bad. It looked like someone had flopped on both beds. Towels were missing . Bathroom looked partially cleaned.

It was a nice hotel. Management is looking into the problems I had photographed for them

Business Traveler
Verified Hotel Guest from Naperville, IL
June 24, 2014
Business Traveler
7.0

I purchased the executive floor suite room because it came with extra perks. Free snacks and drinks around the clock. and free breakfast. When I arrived and asked about the perks, I was told it is only Monday - Thursday only. No where on the advertisement or website does it state Monday to Thursday. But they still charged me extra for perks I didn't get and they told me nothing could be done about it. I would not stay in this hotel again, while the hotel room was nice. The staff was subpar at best. The frontdesk even acknowledged it wasn't written on their website the days the executive floor perks are and they were sorry. But nothing was done about it, I was charged about $60 extra a day for perks I didn't get. At breakfast, after finding out we didn't get free breakfast with our purchase of the room we were served undercooked turkey sausage that was cold and mushy in the center. We made a complaint about it to one of the waiters because undercooked poultry is a health risk and pretty dangerous to consume. He said ok, and took my plate away never to come back again with an apology or new plate or even comping my meal. I normally have good experiences with Crowne Plaza but the staff at this branch were not accommodating and unprofessional in my regards. I will be avoiding this hotel when I come back to visit Milwaukee. ...read more

Group Traveler
Verified Hotel Guest from Lincoln, NE
June 18, 2014
Group Traveler
9.0
Breakfast is not included and is expensive.

The restaurant was good. They have delicious house made sweet potato chips.

Family Traveling with Young Children
Amy from Farmington, MN
June 16, 2014
Family Traveling with Young Children
8.0
Staff friendliness
Construction on roads outside hotel made it hard to get to.
Couple
Elizabeth from Wittenberg, WI
June 11, 2014
Couple
6.0

This guest did not leave comments about this hotel.

Couple
Janet from Rockford, IL
June 10, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
David from Milwaukee, WI
June 10, 2014
Couple
10.0
Nice bathroom. a large shower and a bathtub. It was great.
Small room. But it was worth it.

Clean room. Clean bathroom. Hotel still feels new.

Solo Traveler
Alfonso from Chicago, IL
June 10, 2014
Solo Traveler
10.0
The overall appearance
Nothing

It was a pleasure to stay there I will again!

Couple
Verified Hotel Guest from St. Paul, MN
June 10, 2014
Couple
7.0

This guest did not leave comments about this hotel.

Reviews of Crowne Plaza Milwaukee West
(1 - 10 of 200 reviews)
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