Crowne Plaza London-Docklands

Crowne Plaza London-Docklands

Crowne Plaza London-Docklands Image
4 Star
Hotel Guest Rating: 6.7/10
Western Gateway
London E16 1AL

Hotel Guest Rating for Crowne Plaza London-Docklands in East London

# 4 of 81 hotels in East London
Based on 15 reviews from guests who stayed at the
Crowne Plaza London-Docklands
Overall Quality Score
user rating 6.7.0
6.7
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 5.3.0
5.3
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Crowne Plaza London-Docklands

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Grange Over Sands, United Kingdo
November 22, 2016
Couple
7.0
Space
Pervasive smell of pool in reception. Very warm. Bed a bit small.
Ralph from Dover, NH
July 28, 2015
Any time we had questions the front desk was very helpful. Nice spot to run in the morning.
Verified Hotel Guest from Boulder, CO
October 18, 2013
3.0
It is convenient to the DLR Royal Victoria station, but this is 45 minutes away from central London
It is a long way from central London - plan on 45 minutes via Tube.

This is not a 4 star hotel in terms of the room quality. It is quite basic and frankly more like a 3 star at best. I arrived at 11 AM, which was too early to check in. This means I was "first" in line for room choices, but needed to be in central London (quite a slog away!) till much later that night. When I returned 12 hours later at 11 PM, I was told that the only room available was a wheelchair accessible one with no closed off shower area (so its quite a wet mess to take a shower!) Particularly annoying was that I subsequently saw at least 3-4 other people come in later than me and check in, which means that this statement was likely not even true. If this were a former soviet bloc country, I would understand and just chuckle at the low quality of rooms for a "4 star hotel". But this is London! The previous night I was in a Park Plaza 4 star hotel which was extremely nice forxxx tax/fees - the Crowne Plaza rate wasxxx tax/fees for a decidedly worse experience all around. I am a devoted fan of Priceline - this was a bad experience, which is unusual. ...read more

Business Traveler
Verified Hotel Guest from Weehawken, NJ
October 7, 2013
Business Traveler
7.0
Good location and reasonably convenient to get to Canary Wharf. Reasonable breakfast (did include Hot food) but nothing stellar.
Beds were not comfortable. I travel for work and need sufficient closet space for suits / shirts. Not enough closet space. Iron was non-steam.

Good location and reasonably convenient to get to Canary Wharf. Very nice staff. Reasonable breakfast (did include Hot food) but nothing stellar. Could have picked up the same breakfast for a lot cheaper outside. Beds were not comfortable. I travel for work and need sufficient closet space for suits / shirts. Not enough closet space. Iron was non-steam. Super dim lights in the bathroom!!.. small stuff that shows a lack of attention to detail. ...read more

Couple
Erin from Earley, United Kingdom
May 20, 2013
Couple
10.0
Spacious room with complimentary shortbread, chocolates, bottled water, tea and coffee. Lucky enough to have a dock-view room, from which we saw Emirates Air Line and O2 stadium. The staff were incredibly friendly - free bottle of wine for my b'day!
It was a little noisy at night due to loud people on the street below, but that's nothing against the hotel itself.
Solo Traveler
Bernd from Wallmenroth, DE
November 28, 2012
Solo Traveler
8.0
Close to O2 with Air TrainSeveral shops for food and drinks close to hotel
If Airtrain does not run, it is very cumbersome to get to the hotel (Tube, DLR)

For Events in O2 this is good hotel. At laest getting to the O2 prior to events is very easy. Take Air Train. Unfortunatly air train is not running until late, so after the event you have to take tube and change to DLR.There are some convinient stores close to hotel which open late. I saw some restaurants around the excel center, which is even very close to hotel.Or you go eating and drinking in O2 (but not on event days, then it very crowded). ...read more

Solo Traveler
Bryant from La Mesa, CA
April 12, 2012
Solo Traveler
1.0
The view and location were great.
No working ventilation room was very hot and note left on car from hotel "parking not for French" never going back.

Coffee pot was dirty, room was very hot and had to open window as instructed by staff because air conditioning was off for winter which led to noisy night sleep. Was told car was parked appropriately but when i arrived at car to depart, crowne plaza letter was on my car stating "not parking for the French". Worst stay of my three weeks in Europe.

Business Traveler
Uhoney from Farmingdale, NY
July 31, 2011
Business Traveler
9.0
Quiet surroundings

New establishment on par with expectations for a Crown Plaza. Good value for money in this immaculate hotel.

Family Traveling with Young Children
Faranak from Vancouver, Canada
July 17, 2011
Family Traveling with Young Children
7.0
Polite staff.
So far from downtown,close to airport,we spent 100 pounds everyday for transportation.

Hotel is good not for our purpose ,it is good for business traveler not for family.

Solo Traveler
Erica from Barberton, OH
April 25, 2011
Solo Traveler
7.0
Very attractive hotel, excellent for a business traveler.
Hotel is outside of the central London area and the tube ride at night is not through the safest of areas.
Reviews of Crowne Plaza London-Docklands
(1 - 10 of 10 reviews)
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