Crowne Plaza Lake Malaren Shanghai

Crowne Plaza Lake Malaren Shanghai

Crowne Plaza Lake Malaren Shanghai Image
4 Star
Hotel Guest Rating: 6.6/10
No.6655 Hutai Road
Baoshan, Shanghai 201908

Hotel Guest Rating for Crowne Plaza Lake Malaren Shanghai in Shanghai

See Most Popular hotels in Shanghai
Based on 17 reviews from guests who stayed at the
Crowne Plaza Lake Malaren Shanghai
Overall Quality Score
user rating 6.6.0
6.6
Hotel Cleanliness
user rating 7.4.0
7.4
Hotel Staff
user rating 6.9.0
6.9
Location of Hotel
user rating 5.9.0
5.9
Check Rates and Availability at the Crowne Plaza Lake Malaren Shanghai
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Crowne Plaza Lake Malaren Shanghai

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Dru from Salt Lake City, UT
September 11, 2013
Couple
9.0
Service from the staff was outstanding.
A couple of minor maintenance items, nothing too serious.

This is a fairly nice golf resort property about 1.5 hours by taxi from Pudong International Airport. The property is situation in a nice area and is spacious and comfortable. Our luggage missed a connection in Seoul, and when it showed up at the airport the following morning, the airline refused to deliver it to our hotel because of the distance. This was a big problem for us because we were leaving in the early afternoon for a cruise departing out of Shanghai. The staff at the hotel, including Bonnie (night manager), Jovi, and Fred went the extra mile to help us. They called the airline for us and negotiated to have the airline pay for one of the hotel staff to travel to the airport (3 hours RT by taxi) to get a luggage. He arrived back with the bags just in time to make the cruise. We've never before experienced this level of service at a hotel. Outstanding. ...read more

Reviews of Crowne Plaza Lake Malaren Shanghai
(1 - 1 of 1 review)
Check Rates and Availability at the Crowne Plaza Lake Malaren Shanghai
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.